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Firefox crashes

Posted

Firefox crashes everytime its starts. at first it crashed after starting. then, after restarting the computer it started to crash even before opening a website. therefore i could not reach the add-on settings or delete the history. it crashed in safe-mode also. Attempts to create a new firefox profile using terminal failed, because it was telling me that firefox-bin unexpectedly shut down.

I'm really scared to loose all my bookmarks, even though i have a back up of them, the back-up is old and ive created several bookmarks since. :(

ive had problems with firefox before, and it seemed to be because of my add ons, because firefox started working again after deleting and reinstalling them. the help on mozillas website tells me though, because i couldnt start in safe-mode, the problem cant be the add ons.

in case it helps: my imac is a leopard 10.5.8.

my last crash id is only from october. :/

hope you can help!

Firefox crashes everytime its starts. at first it crashed after starting. then, after restarting the computer it started to crash even before opening a website. therefore i could not reach the add-on settings or delete the history. it crashed in safe-mode also. Attempts to create a new firefox profile using terminal failed, because it was telling me that firefox-bin unexpectedly shut down. I'm really scared to loose all my bookmarks, even though i have a back up of them, the back-up is old and ive created several bookmarks since. :( ive had problems with firefox before, and it seemed to be because of my add ons, because firefox started working again after deleting and reinstalling them. the help on mozillas website tells me though, because i couldnt start in safe-mode, the problem cant be the add ons. in case it helps: my imac is a leopard 10.5.8. my last crash id is only from october. :/ hope you can help!

Chosen solution

Thank you for your quick reply! the crash happened after i installed the update of the adobe flash player. strange!

i know solved the problem by deleting the firefox cache! i went to library:chache:firefox:profiles etc. and deleted all the cache files in the different folders!

and thanks for showing me the place where i can find the bookmarks backups! thats really helpful!

Read this answer in context 0

Additional System Details

Crash ID

bp-0f67a014-0f74-45d1-82fc-730612111020

Installed Plug-ins

a lot: like silverlight, divx, adobe flash player, better privacy, ad block plus....??

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3

More Information

no information because firefox shuts down even in safe-mode (starting firefox and pushing "alt")

John99 971 solutions 13138 answers

It appears to relate to Flash Player. Safe mode does not disable plugins.

Try updating Flash Player plugin. If that does not help try disabling or even uninstalling Flash Player.

See



P.S.

To ensure you have the files for your bookmarks look for and copy any files within your firefox profile named bookmarks backups, or something similar, and also the database file places.sqlite . If you make spare copies of those and keep them safe it may help if you need to recreate your bookmarks at a later date.

It appears to relate to Flash Player. Safe mode does not disable plugins. Try updating Flash Player plugin. If that does not help try disabling or even uninstalling Flash Player. See * [[troubleshooting extensions and themes]] * [[firefox crashes]] * [[managing the Flash plugin]] ------ * Crash report for ID [[https://crash-stats.mozilla.com/report/index/0f67a014-0f74-45d1-82fc-730612111020 0f67a014-0f74-45d1-82fc-730612111020]] * Signature F_1621050107_____________ ----- P.S. To ensure you have the files for your bookmarks look for and copy any files within your firefox [[profiles|profile]] named bookmarks backups, or something similar, and also the database file ''places.sqlite'' . If you make spare copies of those and keep them safe it may help if you need to recreate your bookmarks at a later date.

Modified by John99

Chosen Solution

Thank you for your quick reply! the crash happened after i installed the update of the adobe flash player. strange!

i know solved the problem by deleting the firefox cache! i went to library:chache:firefox:profiles etc. and deleted all the cache files in the different folders!

and thanks for showing me the place where i can find the bookmarks backups! thats really helpful!

Thank you for your quick reply! the crash happened after i installed the update of the adobe flash player. strange! '''i know solved the problem by deleting the firefox cache! i went to library:chache:firefox:profiles etc. and deleted all the cache files in the different folders!''' and thanks for showing me the place where i can find the bookmarks backups! thats really helpful!
John99 971 solutions 13138 answers

Glad the problem was solved.

Now Firefox is working you may also be interested in reading

Also try using about:cache key that into the location bar as if you were going to a website.

Glad the problem was solved. Now Firefox is working you may also be interested in reading * [[backing up and restoring bookmarks]] * [[what is firefox sync?]] although not intended as a backup, if you have another machine to sync with it is then effectively a backup of bookmarks Also try using ''about:cache'' key that into the location bar as if you were going to a website.