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Back button is not working with the latest version, any help?

Posted

Hi, I'm using the latest version. When I go through pages, I cannot be able to get back to the previous pages. The back button is not working. When I click the back button, the same page is displayed, it is not going back.....Any help would be highly appreciated!

Hi, I'm using the latest version. When I go through pages, I cannot be able to get back to the previous pages. The back button is not working. When I click the back button, the same page is displayed, it is not going back.....Any help would be highly appreciated!

Chosen solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


You can right-click either Back or Forward button to open the tab history list.
You can hold down the left mouse button on either Back or Forward button until the tab history list opens.
The current active entry has a bullet in front of it.

If you hover an entry in the tab session history list with the mouse then you see an arrow at the left side pointing left (Back) or right (Forward) to show the direction.
You can left click an item to open it in the current tab or middle-click or Ctrl left-click an entry in that list to open that link in new tab, just like you can with other links.

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Additional System Details

This happened

Every time Firefox opened

This started when...

After upgrading to the latest version

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • 4.0.60531.0
  • Shockwave Flash 10.2 r152
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • ActiveTouch General Plugin Container Version 105
  • Citrix ICA Client Plugin (Win32)
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17472 solutions 157915 answers

Chosen Solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


You can right-click either Back or Forward button to open the tab history list.
You can hold down the left mouse button on either Back or Forward button until the tab history list opens.
The current active entry has a bullet in front of it.

If you hover an entry in the tab session history list with the mouse then you see an arrow at the left side pointing left (Back) or right (Forward) to show the direction.
You can left click an item to open it in the current tab or middle-click or Ctrl left-click an entry in that list to open that link in new tab, just like you can with other links.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.com/kb/Safe+Mode ----- You can right-click either Back or Forward button to open the tab history list.<br /> You can hold down the left mouse button on either Back or Forward button until the tab history list opens.<br /> The current active entry has a bullet in front of it.<br /> <br /> If you hover an entry in the tab session history list with the mouse then you see an arrow at the left side pointing left (Back) or right (Forward) to show the direction.<br /> You can left click an item to open it in the current tab or middle-click or Ctrl left-click an entry in that list to open that link in new tab, just like you can with other links.<br />

Question owner

Hi,

It helped, though I'm not sure if this because of the theme or addons I used. I did follow the two steps...changed my them to the default one, and started firefox in safe mode...

But, my job involves using all that extensions which I cannot use in safe mode?! Any other suggestion? Thanks

Hi, It helped, though I'm not sure if this because of the theme or addons I used. I did follow the two steps...changed my them to the default one, and started firefox in safe mode... But, my job involves using all that extensions which I cannot use in safe mode?! Any other suggestion? Thanks
cor-el
  • Top 10 Contributor
  • Moderator
17472 solutions 157915 answers

Helpful Reply

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears. *Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")