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I can't update Firefox. It seems stuck on downloading 3.6.4. I have an IMac G5 with OS 10.5.6

Posted

I get a message that Firefox can't install an update so will download the entire file. A screen appears with an installation progress bar which never goes away.

I get a message that Firefox can't install an update so will download the entire file. A screen appears with an installation progress bar which never goes away.

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Netscape plug-in that plays Rhapsody content
  • iPhoto6
  • Shockwave Flash 10.0 r45
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.5; en-US; rv:1.9.2.4) Gecko/20100513 Firefox/3.6.4

More Information

James
  • Top 25 Contributor
  • Moderator
1521 solutions 10612 answers

Helpful Reply

For older Macs (PPC) that aren't supported in Firefox 4.0+ versions, try TenFourFox. http://www.floodgap.com/software/tenfourfox/ http://tenfourfox.blogspot.com/

Or stay with Firefox 3.6.* where 3.6.24 can be found at http://www.mozilla.org/en-US/firefox/all-older.html


http://www.mozilla.org/en-US/firefox/4.0/system-requirements/

to
http://www.mozilla.org/en-US/firefox/8.0/system-requirements/

Mac Operating Systems

   Mac OS X 10.5
   Mac OS X 10.6

Recommended Hardware

   Macintosh computer with an Intel x86 processor
   512 MB of RAM
   200 MB hard drive space


Firefox 3.6.* and earlier used to come with Intel and PPC versions in download, but now as of Firefox 4.0 and newer (including 8.0) the PPC version was replaced with 64-bit version.

For older Macs (PPC) that aren't supported in Firefox 4.0+ versions, try TenFourFox. http://www.floodgap.com/software/tenfourfox/ http://tenfourfox.blogspot.com/ Or stay with Firefox 3.6.* where 3.6.24 can be found at http://www.mozilla.org/en-US/firefox/all-older.html http://www.mozilla.org/en-US/firefox/4.0/system-requirements/ to http://www.mozilla.org/en-US/firefox/8.0/system-requirements/ Mac Operating Systems Mac OS X 10.5 Mac OS X 10.6 Recommended Hardware Macintosh computer with an '''Intel x86 processor''' 512 MB of RAM 200 MB hard drive space Firefox 3.6.* and earlier used to come with Intel and PPC versions in download, but now as of Firefox 4.0 and newer (including 8.0) the PPC version was replaced with 64-bit version.

Modified by James

cor-el
  • Top 10 Contributor
  • Moderator
16725 solutions 151244 answers

Helpful Reply

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop.
You can find the latest Firefox release here:

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop.<br /> You can find the latest Firefox release here: *Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html *Trash the current Firefox application to do a clean (re-)install *Install the new version that you have downloaded Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox