Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

Firefox
cor-el replied
jbabb98683
jbabb98683

Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"