Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HOW DO I FIND WHICH PLUGINS ARE NEEDED on pages that dont display?

  • No replies
  • 1 has this problem
more options

Question when i loginto my.t-mobile.com i get a circle of moving dots in a white screen over top of some of pages, and some pages have a moving circle like the QuickTime circle in place of the curser. i know its because ff needs a plugin or something installed but dont get info from ff as to what is needed. this site works perfect in IE8 (after IE8 loaded unknown to me which ones) some plugin.have upgraded to FF8, same problem. had same type problem on IRS free file website where pages wont show, but worked perfect in IE8. problem has to be that a plugin or addin needs to be installed but i can't get any info about which to work on.

Question when i loginto my.t-mobile.com i get a circle of moving dots in a white screen over top of some of pages, and some pages have a moving circle like the QuickTime circle in place of the curser. i know its because ff needs a plugin or something installed but dont get info from ff as to what is needed. this site works perfect in IE8 (after IE8 loaded unknown to me which ones) some plugin.have upgraded to FF8, same problem. had same type problem on IRS free file website where pages wont show, but worked perfect in IE8. problem has to be that a plugin or addin needs to be installed but i can't get any info about which to work on.