I'm getting "The proxy server is refusing connections"
I'm getting the following message:
"The proxy server is refusing connections"
I did go into the Tool/Options/Network/Setting and change it, but everytime I restart Firefox, it doesn't remember the settings.
Chosen solution
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
See:
Read this answer in context 👍 0All Replies (9)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
See also:
I tried that, but I have no clue as to what I'm looking at.
I can't tell if there is or isn't a conflict.
Does it work if you start Firefox in Save mode?
In Firefox 4+ you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
Let me repeat:
I tried that, but I have no clue as to what I'm looking at.
I can't tell if there is or isn't a conflict.
I need a HUMAN to walk me through this.
Give me a phone number so someone can.
I've tried the live support, but no one knows how to read a clock there. It says it closes at 4PM PST, but it's 4:46 EST
Modified
Can I get a reply?
Does the network setting still change from no proxy if you restart Firefox in safe mode?
- Help > Restart with Add-ons Disabled
No, the network setting DO NOT change in Safe Mode.
I tried that, but I have no clue as to what I'm looking at.
I can't tell if there is or isn't a conflict.
I need a HUMAN to walk me through this.
Give me a phone number so someone can.
I've tried the live support, but no one knows how to read a clock there. It says it closes at 4PM PST, but it's 4:46 EST
Chosen Solution
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
See:
Are you kidding me? That's not help.
I'll say it again, I can't tell if there is or isn't a conflict.
I need a HUMAN to walk me through this. Give me a phone number so someone can.
I've tried the live support, but no one knows how to read a clock there. It says it closes at 4PM PST, but it's 4:46 EST '
Is there a reason I can't get an answer to the above???