Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated firefox and got a question if I allowed firefox to use my internet connection, I clicked No - by mistake - and now firefox is locked, can't use it at all.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by ideato

more options

I got a message that an update for firefox was available. When the update was done I got a question if I would allow firefox to use my internet connection. By mistake I clicked No and that resulted in that Firefox now is locked. I can't come out on internet at all with it. When I write in links or try to write words for search nothing happens. Tried to download firefox and reinstall but it's still locked. I can use internet explorer so the problem is not in the internet connection. How can I unlock Firefox so I can use it again?

Chosen solution

Your Firewall block Firefox access, read here for more information about how to allow the connection again depending from your firewall:

https://support.mozilla.com/en-US/kb/Firewalls


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Your Firewall block Firefox access, read here for more information about how to allow the connection again depending from your firewall:

https://support.mozilla.com/en-US/kb/Firewalls


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.