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This morning when I launched Firefox it displayed my home page as screwed up as yesterday but Safari showed it as it should look, what's gone bad?

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  • Last reply by cor-el

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I am presently using Firefox version 3.6.24 on my PPC mac using system 10.4.11. I have been using Firefox for many years with no problems. Yesterday I received and alert on my screen that there was a new update of Firefox available to install. I clicked OK and the update started. When it finished I checked and it was the same version, 3.6.24, which I was using and apparently nothing had changed until I went to my eBay classified site. Once on my site I signed in and went to the manage my items page. The page looked different because normally it displays all items I have for sale and at the top of the list of sale items are three items to check and look at My Ads, which I am looking at, My Profile and My Alerts. When you click on one of these you are normally taken to another page. When I went there after the apparent installation of the updated version of Firefox the page showed My Ads in one column, My Profile in another column and a third column for my alerts all on one page. This is not normal. I signed out and went page to my home page which is http://www.rr.com/. It was now different. Parts of the site were now missing, the sections with the weather, news and notices. I thought it might be the site and then I launched Safari and went to the same page and it was normal. This morning when I launched Firefox it displayed my home page as screwed up as yesterday. Safari showed it as it should look. I then launched SeaMonkey and it showed the page as it should look. I really like Firefox and would like to get it working again like it should. Would appreciate any suggestions. My email address is jsimmons15@cfl.rr.com

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).