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Firefox 8 always asks to enable add-on whenever restarting PC

Posted

Although I set all the installed addons "enable", whenever I start-up the PC, Firefox disables all the things, ask again and force me to manually enable them one by one! Actually it doesn't remember my setting for addon!

Although I set all the installed addons "enable", whenever I start-up the PC, Firefox disables all the things, ask again and force me to manually enable them one by one! Actually it doesn't remember my setting for addon!

Chosen solution

I have the same issue and none of the suggested solutions here worked to resolve the issue. I have 3 add-ons and the issue occurs on all of them. Also as with others it only started with Firefox 8.

Also use BitDefender v10, and have tried uninstalling / re-installing both BitDefender and Firefox with no luck.

UPDATE: Upgraded to BitDefender v12 (you can do this for free if you have a valid license for v10) and it resolved the issue.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • Octoshape embedded video plugin
  • Version 2.4.6.4433
  • Google Talk Plugin Video Accelerator version:0.1.44.13
  • Google Update
  • Shockwave Flash 11.0 r1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • Unity Player 3.3.0f4
  • 4.0.60531.0
  • GEPlugin
  • DivX VOD Helper Plug-in
  • EA SPORTS Game Face Plugin 1.3.0.0
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • Contribute Firefox IBE Plugin DLL
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Question owner

umm anyone helps?

umm anyone helps?
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157940 answers

Helpful Reply

Which security software (firewall, anti-virus) do you have?

It is possible that security software restores files in the Firefox Profile Folder on a reboot.


See also:

Which security software (firewall, anti-virus) do you have? It is possible that security software restores files in the Firefox Profile Folder on a reboot. *http://kb.mozillazine.org/Profile_folder_-_Firefox ---- See also: *http://kb.mozillazine.org/Preferences_not_saved *https://support.mozilla.com/kb/Preferences+are+not+saved

Question owner

umm i don't know but why firefox 7 was ok when firefox 8 has this problem?

umm i don't know but why firefox 7 was ok when firefox 8 has this problem?

Question owner

also I'm using BitDefender 2010

also I'm using BitDefender 2010

Question owner

still have the problem

still have the problem
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157940 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

I have tried creating a new profile but not work.

I have tried creating a new profile but not work.
trunghai21 0 solutions 1 answers

me too,I have tried this,but the new profile has same problem with the old one :( I'm using BitDefender 2010

me too,I have tried this,but the new profile has same problem with the old one :( I'm using BitDefender 2010

Question owner

still can not solve it. I am waiting for any fix from FF

still can not solve it. I am waiting for any fix from FF
denikar 1 solutions 1 answers

Chosen Solution

I have the same issue and none of the suggested solutions here worked to resolve the issue. I have 3 add-ons and the issue occurs on all of them. Also as with others it only started with Firefox 8.

Also use BitDefender v10, and have tried uninstalling / re-installing both BitDefender and Firefox with no luck.

UPDATE: Upgraded to BitDefender v12 (you can do this for free if you have a valid license for v10) and it resolved the issue.

I have the same issue and none of the suggested solutions here worked to resolve the issue. I have 3 add-ons and the issue occurs on all of them. Also as with others it only started with Firefox 8. Also use BitDefender v10, and have tried uninstalling / re-installing both BitDefender and Firefox with no luck. UPDATE: Upgraded to BitDefender v12 (you can do this for free if you have a valid license for v10) and it resolved the issue.

Modified by denikar

nyjfootball 0 solutions 2 answers

Same issue here. Also using BitDefender 2010. Nothing is working.

Same issue here. Also using BitDefender 2010. Nothing is working.

Modified by nyjfootball

Question owner

Umm, thank you. But I may need a stable fully fixed Firefox 9 for this problem. Or is there any hotfix from Mozilla?

Umm, thank you. But I may need a stable fully fixed Firefox 9 for this problem. Or is there any hotfix from Mozilla?
the-edmeister
  • Top 25 Contributor
  • Moderator
5398 solutions 40149 answers

Mozilla isn't going to "fix" something that is caused by an external application, whether it a security application or not. denikar said that his problem was fixed by upgrading to BitDefender v12, so the problem is probably with BitDefender v10.

Mozilla isn't going to "fix" something that is caused by an external application, whether it a security application or not. '''''denikar''''' said that his problem was fixed by upgrading to BitDefender v12, so the problem is probably with BitDefender v10.

Question owner

no, there should be some problem with the Enable - Add - On when open Firefox. This new feature has just come out since Firefox 8. Firefox 7 did not have this and everything used to be OK.

no, there should be some problem with the Enable - Add - On when open Firefox. This new feature has just come out since Firefox 8. Firefox 7 did not have this and everything used to be OK.
nyjfootball 0 solutions 2 answers

I updated to Bitdefender 2012 and the problem is solved. Cost me though. Had to purchase a new license. Could not transfer my license from version 2010. That's not right Mozilla! Create a fix!

I updated to Bitdefender 2012 and the problem is solved. Cost me though. Had to purchase a new license. Could not transfer my license from version 2010. That's not right Mozilla! Create a fix!

Question owner

Quite many has this issue

Quite many has this issue