X
Tap here to go to the mobile version of the site.

Support Forum

Extensions seems still enabled but missing in extensions menu

  • No replies
  • 20 have this problem
Posted

After upgrading firefox to version 8, I was expecting the one time "Select your Add Ons" dialog to appear. This did not happen, instead I got a script error from one of my extensions "Zotero" and firefox failed to start.

I restarted firefox and it opened ok but Zotero appeared disabled (had a yellow exclaimation triangle icon over it). I went to Firefox->Add Ons->Extensions to see if it was disabled or incompatable but found that the window was empty with the message "You don't have any add ons of this type installed". now have several add ons which are still working (Firebug, Video Download Helper definitely still working) even though I cannot see them in the "Extensions" Menu and therefore have no way to disable/enable them.

After upgrading firefox to version 8, I was expecting the one time "Select your Add Ons" dialog to appear. This did not happen, instead I got a script error from one of my extensions "Zotero" and firefox failed to start. I restarted firefox and it opened ok but Zotero appeared disabled (had a yellow exclaimation triangle icon over it). I went to Firefox->Add Ons->Extensions to see if it was disabled or incompatable but found that the window was empty with the message "You don't have any add ons of this type installed". now have several add ons which are still working (Firebug, Video Download Helper definitely still working) even though I cannot see them in the "Extensions" Menu and therefore have no way to disable/enable them.

Additional System Details

Installed Plug-ins

  • Cooliris embedded in a tab
  • Google Update
  • Shockwave Flash 11.0 r1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • 4.0.60831.0
  • GEPlugin
  • Version 1.1.7, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • Foxit Reader Plug-In For Firefox and Netscape
  • NPWLPG
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
7
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.google.co.uk/ig?hl=en
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
browser.tabs.warnOnClose
false
dom.ipc.plugins.enabled.npcoolirisplugin.dll
false
dom.max_script_run_time
20
extensions.checkCompatibility
false
extensions.checkCompatibility.3.6
false
extensions.checkCompatibility.3.6.previous
false
extensions.checkCompatibility.3.6b
false
extensions.checkCompatibility.3.6b.previous
false
extensions.checkCompatibility.3.6p
false
extensions.checkCompatibility.3.6p.previous
false
extensions.checkCompatibility.3.6pre
false
extensions.checkCompatibility.3.6pre.previous
false
extensions.checkCompatibility.3.7a
false
extensions.checkCompatibility.3.7a.previous
false
extensions.checkCompatibility.4.0
false
extensions.checkCompatibility.4.0.previous
false
extensions.checkCompatibility.4.0b
false
extensions.checkCompatibility.4.0b.previous
false
extensions.checkCompatibility.4.0p
false
extensions.checkCompatibility.4.0p.previous
false
extensions.checkCompatibility.4.0pre
false
extensions.checkCompatibility.4.0pre.previous
false
extensions.checkCompatibility.4.2
false
extensions.checkCompatibility.4.2.previous
false
extensions.checkCompatibility.4.2a
false
extensions.checkCompatibility.4.2a.previous
false
extensions.checkCompatibility.4.2b
false
extensions.checkCompatibility.4.2b.previous
false
extensions.checkCompatibility.4.2p
false
extensions.checkCompatibility.4.2p.previous
false
extensions.checkCompatibility.4.2pre
false
extensions.checkCompatibility.4.2pre.previous
false
extensions.checkCompatibility.5.0
false
extensions.checkCompatibility.5.0.previous
false
extensions.checkCompatibility.5.0a
false
extensions.checkCompatibility.5.0a.previous
false
extensions.checkCompatibility.5.0b
false
extensions.checkCompatibility.5.0b.previous
false
extensions.checkCompatibility.5.0p
false
extensions.checkCompatibility.5.0p.previous
false
extensions.checkCompatibility.5.0pre
false
extensions.checkCompatibility.5.0pre.previous
false
extensions.checkCompatibility.6.0
false
extensions.checkCompatibility.6.0.previous
false
extensions.checkCompatibility.6.0a
false
extensions.checkCompatibility.6.0a.previous
false
extensions.checkCompatibility.7.0
false
extensions.checkCompatibility.7.0.previous
false
extensions.checkCompatibility.7.0a
false
extensions.checkCompatibility.7.0a.previous
false
extensions.checkCompatibility.8.0.previous
false
extensions.checkCompatibility.8.0a
false
extensions.checkCompatibility.8.0a.previous
false
extensions.checkCompatibility.9.0
false
extensions.checkCompatibility.9.0a
false
extensions.checkCompatibility.nightly
false
extensions.checkCompatibility.nightly.previous
false
extensions.checkCompatibility.previous
false
extensions.lastAppVersion
8.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.extra.zencast
Creative ZENcast v2.01.01
network.automatic-ntlm-auth.trusted-uris
intra.net.dcs.hull.ac.uk
network.cookie.prefsMigrated
true
network.http.max-persistent-connections-per-server
22
network.negotiate-auth.delegation-uris
intra.net.dcs.hull.ac.uk
network.negotiate-auth.trusted-uris
intra.net.dcs.hul.ac.uk
network.protocol-handler.warn-external.lastfm
false
network.protocol-handler.warn-external.steam
false
network.protocol-handler.warn-external.zcast
false
places.database.lastMaintenance
1320781375
places.history.expiration.transient_current_max_pages
128753
places.last_vacuum
1296931063
plugin.disable_full_page_plugin_for_types
audio/mp3,audio/mpeg,audio/mpeg3,audio/x-mp3,audio/x-mpeg,audio/x-mpeg3,audio/wav,audio/x-wav
print.print_printer
Canon Inkjet iP4300
print.printer_Canon_Inkjet_i990.print_bgcolor
false
print.printer_Canon_Inkjet_i990.print_bgimages
false
print.printer_Canon_Inkjet_i990.print_command
print.printer_Canon_Inkjet_i990.print_downloadfonts
false
print.printer_Canon_Inkjet_i990.print_edge_bottom
0
print.printer_Canon_Inkjet_i990.print_edge_left
0
print.printer_Canon_Inkjet_i990.print_edge_right
0
print.printer_Canon_Inkjet_i990.print_edge_top
0
print.printer_Canon_Inkjet_i990.print_evenpages
true
print.printer_Canon_Inkjet_i990.print_footercenter
print.printer_Canon_Inkjet_i990.print_footerleft
&PT
print.printer_Canon_Inkjet_i990.print_footerright
&D
print.printer_Canon_Inkjet_i990.print_headercenter
print.printer_Canon_Inkjet_i990.print_headerleft
&T
print.printer_Canon_Inkjet_i990.print_headerright
&U
print.printer_Canon_Inkjet_i990.print_in_color
true
print.printer_Canon_Inkjet_i990.print_margin_bottom
0.5
print.printer_Canon_Inkjet_i990.print_margin_left
0.5
print.printer_Canon_Inkjet_i990.print_margin_right
0.5
print.printer_Canon_Inkjet_i990.print_margin_top
0.5
print.printer_Canon_Inkjet_i990.print_oddpages
true
print.printer_Canon_Inkjet_i990.print_orientation
0
print.printer_Canon_Inkjet_i990.print_pagedelay
500
print.printer_Canon_Inkjet_i990.print_paper_data
9
print.printer_Canon_Inkjet_i990.print_paper_height
11.00
print.printer_Canon_Inkjet_i990.print_paper_size
76786872
print.printer_Canon_Inkjet_i990.print_paper_size_type
0
print.printer_Canon_Inkjet_i990.print_paper_size_unit
1
print.printer_Canon_Inkjet_i990.print_paper_width
8.50
print.printer_Canon_Inkjet_i990.print_reversed
false
print.printer_Canon_Inkjet_i990.print_scaling
0.50
print.printer_Canon_Inkjet_i990.print_shrink_to_fit
true
print.printer_Canon_Inkjet_i990.print_to_file
false
print.printer_Canon_Inkjet_i990.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_i990.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_i990.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_i990.print_unwriteable_margin_top
0
print.printer_Canon_Inkjet_iP4300.print_bgcolor
false
print.printer_Canon_Inkjet_iP4300.print_bgimages
false
print.printer_Canon_Inkjet_iP4300.print_command
print.printer_Canon_Inkjet_iP4300.print_downloadfonts
false
print.printer_Canon_Inkjet_iP4300.print_edge_bottom
0
print.printer_Canon_Inkjet_iP4300.print_edge_left
0
print.printer_Canon_Inkjet_iP4300.print_edge_right
0
print.printer_Canon_Inkjet_iP4300.print_edge_top
0
print.printer_Canon_Inkjet_iP4300.print_evenpages
true
print.printer_Canon_Inkjet_iP4300.print_footercenter
print.printer_Canon_Inkjet_iP4300.print_footerleft
&PT
print.printer_Canon_Inkjet_iP4300.print_footerright
&D
print.printer_Canon_Inkjet_iP4300.print_headercenter
print.printer_Canon_Inkjet_iP4300.print_headerleft
&T
print.printer_Canon_Inkjet_iP4300.print_headerright
&U
print.printer_Canon_Inkjet_iP4300.print_in_color
true
print.printer_Canon_Inkjet_iP4300.print_margin_bottom
0.5
print.printer_Canon_Inkjet_iP4300.print_margin_left
0.5
print.printer_Canon_Inkjet_iP4300.print_margin_right
0.5
print.printer_Canon_Inkjet_iP4300.print_margin_top
0.5
print.printer_Canon_Inkjet_iP4300.print_oddpages
true
print.printer_Canon_Inkjet_iP4300.print_orientation
0
print.printer_Canon_Inkjet_iP4300.print_pagedelay
500
print.printer_Canon_Inkjet_iP4300.print_paper_data
9
print.printer_Canon_Inkjet_iP4300.print_paper_height
11.00
print.printer_Canon_Inkjet_iP4300.print_paper_size_type
0
print.printer_Canon_Inkjet_iP4300.print_paper_size_unit
1
print.printer_Canon_Inkjet_iP4300.print_paper_width
8.50
print.printer_Canon_Inkjet_iP4300.print_reversed
false
print.printer_Canon_Inkjet_iP4300.print_scaling
1.00
print.printer_Canon_Inkjet_iP4300.print_shrink_to_fit
true
print.printer_Canon_Inkjet_iP4300.print_to_file
false
print.printer_Canon_Inkjet_iP4300.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_iP4300.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_iP4300.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_iP4300.print_unwriteable_margin_top
0
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
9
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
3.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 9650M GT
Vendor ID
10de
Device ID
064c
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.6099
Driver Date
10-16-2010
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
4/4 Direct3D 10