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Firefox crashes everytime I try open it

graunya
graunya
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I have uninstalled, and reinstalled it but still as soon as Iopen it, it crashes this has happened repeatedly for more than a week

I have uninstalled, and reinstalled it but still as soon as Iopen it, it crashes this has happened repeatedly for more than a week

Chosen solution

That crash is related to Trusteer Rapport. Disable it from the Start menu and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

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All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

That crash is related to Trusteer Rapport. Disable it from the Start menu and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport