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Firefox crashes

  • 2 replies
  • 1 has this problem
  • Last reply by cshelton

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Firefox only opens in Safe Mode. Have checked for updates.

Chosen solution

Hello cshelton,
Your crashreport is:
https://crash-stats.mozilla.com/report/index/bp-b4f041ff-7ca5-43c7-b044-d44572110827
Firefox 5.0 Crash Report [@ nsXBLProtoImplField::InstallField(nsIScriptContext*, JSObject*, nsIPrincipal*, nsIURI*, int*) ]
This is an old crash, caused by McAfee Script Scan.


If you Firefox only works in Firefox Safe Mode, then your problem is probably caused by an extension.
See https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

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Chosen Solution

Hello cshelton,
Your crashreport is:
https://crash-stats.mozilla.com/report/index/bp-b4f041ff-7ca5-43c7-b044-d44572110827
Firefox 5.0 Crash Report [@ nsXBLProtoImplField::InstallField(nsIScriptContext*, JSObject*, nsIPrincipal*, nsIURI*, int*) ]
This is an old crash, caused by McAfee Script Scan.


If you Firefox only works in Firefox Safe Mode, then your problem is probably caused by an extension.
See https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

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thanks - returned everything to base, bar keeping my favourites, and all seems to be well again. CS