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Firefox crashes

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  • 1 has this problem
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  • Last reply by knorretje

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Firefox crashes almost immediately on execution. I can see my home page for a moment then the crash reportes appears. There is no opportunity to run in safe mode.

Chosen solution

Your crashreports:
https://crash-stats.mozilla.com/report/index/bp-d18fb402-7b80-48fd-92cf-bc6a62111104
https://crash-stats.mozilla.com/report/index/bp-d5a505a0-fd8d-4dff-b25d-116e02111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

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Chosen Solution

Your crashreports:
https://crash-stats.mozilla.com/report/index/bp-d18fb402-7b80-48fd-92cf-bc6a62111104
https://crash-stats.mozilla.com/report/index/bp-d5a505a0-fd8d-4dff-b25d-116e02111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem