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Adobe Flash plugin keeps crashing?

Posted

The Adobe Flash plugin crashed again about half an hour ago. It crashed on me 4 times from the weekend to tonight, so after checking it was OK on my plugins page, I uninstalled it and Firefox 7 then reinstalled both via Explorer. I also tried (on Explorer) a couple of sites that use Flash Player and had no issues, though I might just have been lucky. Since reinstalling tonight it has crashed again.

I'd much rather use open-source Firefox than either of its corporate rivals (Explorer and Chrome) but as 80% of what I do on the web involves Flash, I'm getting a bit frustrated.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.0 r1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

Windows XP
Firefox 7.0.1

Helpful Reply

It's just crashed again - surely someone else has this problem? Think I'll go back to Explorer.

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8031 answers

Hi adeh99,
thanks for starting a new thread, it may in fact transpire it is closely related to the problem in the other thread /questions/888865 or it may be something entirely different.

Please

  1. have a look at Send plugin crash reports to help Mozilla improve Firefox
  2. when you get a crash use the submit report option
  3. after submitting some crash reports go to about:crashes in the location bar
  4. post a few of the most recent crash IDs that you see

There are two things you could try to see if it stops the crashes

  1. try Firefox's Troubleshoot Firefox issues using Safe Mode
    1. do not make changes in the first window, just click on continue
    2. use only the default themes
    3. if things do not improve; then whilst still in safe mode: disable all plugins (other than of course Flash Player)
  • 2. try version 3.6 of Firefox
    • see Install an older version of Firefox
    • consider Firefox Portable, you could use that for testing, or for playing Flash (IF flashplayer works on that) without disturbing the existing setup.

Modified by John99

Question owner

OK thanks for your help, John, appreciated

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8031 answers

I forgot to include a link for firefox portable: http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

rebelrenegade1 0 solutions 4 answers

Helpful Reply

Your not the only one having Adobe Plugin Issues. It is evidently a major problem, because thousands of other people are experiencing the same problems. It happens in any browser. Adobe has tried to push it off as Piss poor Graphics cards or something else and not stating that the problem could be with their software. When Adobe Flash Plugin starts acting up in Firefox, It causes the plugin container to work overtime and drive up the CPU usage and eventually Adobe crashes. I have a temporary fix that might help the Plugin run a bit better and it will take it longer to crash for Firefox users, but it is not a permanent fix. Just go to your windows Task Manager and look for Plugin container.exe and right click it. You should see the word priority on the pop up box. Change the priority of the plugin container to low. I've done it and so far I have been able to play flash games more often. The Flash Plugin will still crash, but it will run a longer before it crashes. Chris Campbell over at Adobe has been gathering reports from people who are experiencing the same problems and forwarding them to the tech department and I am assuming they are working on trying to find a fix.