I cannot open mail - I get "bad request"
I see several people have reported that they cannot open yahoo e-mail after downloading Mozilla - get "bad request". Where do I get help with this problem since this is obviously a problem that needs to be addressed.
Chosen solution
That issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"
All Replies (1)
Chosen Solution
That issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox > Preferences > Privacy > Cookies: "Show Cookies"