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Flash plugin does not work in 7.0.1

Posted

I recently was prompted to update my Flash player and did so. Afterwards, Flash no longer worked. I get an error message saying "The Adobe Flash plugin has crashed. No report available." Reloading the page over and over, it never works. Does not work on any website I try with Flash.

OSX 10.7.2 Firefox 7.0.1 Using whatever is the most up to date version of Flash right now (can't figure out the version number).

I tried uninstalling Flash and re-installing, didn't help. Disabled all add-ons, restarting, no go. Tried restarting the entire system, still no go.

Works perfectly fine in Safari.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.0 r1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Google Talk Plugin Video Accelerator version:0.1.43.7
  • Version 2.0.4.2108
  • 4.0.51204.0
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Firebug
1.8.3
true
firebug@software.joehewitt.com
Pearl Crescent Page Saver Basic
2.7
true
{c151d79e-e61b-4a90-a887-5a46d38fba99}
Web Developer
1.1.9
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
YSlow
3.0.4
false
yslow@yahoo-inc.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/ig
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.tabs.warnOnClose
false
extensions.lastAppVersion
7.0.1
network.cookie.prefsMigrated
true
network.image.imageBehavior
0
places.database.lastMaintenance
1318448650
places.history.expiration.transient_current_max_pages
128849
places.last_vacuum
1296173420
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.disable_button.openCertManager
false
security.enable_java
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
0x21a00,0x20400
WebGL Renderer
ATI Technologies Inc. -- ATI Radeon HD 2600 PRO OpenGL Engine -- 2.1 ATI-7.12.9
GPU Accelerated Windows
1/1 OpenGL

Question owner

Looks like tons of people have this issue but nobody has a clue why...

finitarry 157 solutions 2175 answers

Helpful Reply

What happens if you try to bypass the plugin container in Firefox for Flash in about:config?

dom.ipc.plugins.enabled.i386.flash player.plugin - try setting to false

Helpful Reply

Tried that, restarted Firefox, went to Flash site and still get "Adobe Flash plugin has crashed. No report available."

Number of people with this issue is still climbing, seems to be quite the pervasive issue!

Mel Green 0 solutions 2 answers

Even if a suggested solution like "change your about:config settings" works, the real issue is this: it's a bug in Firefox that needs to be fixed. I run a website for my job in which I need to place a Flash slideshow, and even if I learn some arcane trick to get my slideshow to work for me, what about my userbase who used Firefox?

I'm using Firefox 7.0.1 on a Windows 7 system with the latest Flash plugin, currently 11.0.1.152. I am attempting to use slideshows created with Visual Slideshow 1.6. They work using other browsers such as Internet Explorer, but not with Firefox. I hope this bug can be fixed soon. Thanks.

David McRitchie 321 solutions 3089 answers

try Tools > Options > Advanced > General > (turn off) Use hardware acceleration when available

Mel Green 0 solutions 2 answers

Tried it: no joy.

Even if it did work, it's not a complete solution as it would still require me to clutter up my page with instructions for other Firefox users to do the same thing. The only real solution will be if Firefox programmers figure out a bug fix and fix it.

David McRitchie 321 solutions 3089 answers

Try

Try Support KB articles with the following Google search:

site:mozilla.com inurl:kb intitle:flash inurl:en-US -inurl:compare -intitle:history

Question owner

None of the solutions provided have done anything thus far. Getting Flash to work seems like a pretty big deal, why is this not yet resolved?

Modified by sccr410

bleka 0 solutions 1 answers

Has anyone figured this problem out yet? I've tried all the fixes mentioned here with no luck!

ce2f 0 solutions 4 answers

Good morning, I confirm a big problem of firefox 7.01 or beta version 8 of firefox with flash player 10 or 11. The buttons of the most part of animations or the readers flash do not work any more or very badly. Onmouseover, effects don't work too or badly. I try version 3 to 6 of firefox and animation flash work normaly. In Internet explorer it's work too.

i try Tools > Options > Advanced > General > (turn off) Use hardware acceleration when available  but it's don't work too.
I think this problem is linked to some graphics cards (My PC :  windows seven 64 bits and ati radeon hd 5450) because if i put parameter of my graphic card  on 16 bits instead of 32 bits , it's work with firefox 7.01 or firefox 8 beta

Modified by ce2f

bsdaiwa 0 solutions 1 answers

What's happening with this issue, Flash worked for me until I updated to 7.01 then I keep getting messages that my Flash needs to be updated and when I do update to the latest version of Flash, I get the same message. I am running Windows 7 Ultimate 64 bit and Flash works fine in IE but not in Firefox 7.01 Video Card Manufacturer : Nvidia Model : NVIDIA GeForce 7300 SE/7200 GS Bus Type : PCI-Express Processor : GeForce 7300 SE/7200 GS Converter : Integrated RAMDAC Refresh Rate (min/max) : 56/75 Hz

I have tried starting Firefox in safe mode as some have suggested and that does not fix the problem. Help

khalid2525 0 solutions 1 answers

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koltin 0 solutions 1 answers

solution:

  • uninstall flash player 11.3
  • install the 11.2

Note: set "Notify me when updates are available" (for flash not install automatically 11.3 again)

full instructions: http://support.mozilla.org/en-US/kb/flash-113-crashes

^_^