On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem: Changing print quality iMac + Canon Printer MG6220

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by rbillings

more options

If I want to print a web page in Firefox from my iMac to a Canon MG6220 printer, I cannot change the print quality. I can only choose "Standard" and not "Fast". All other options for print quality are "grayed-out".

This happens in both Firefox and Aurora. It does not hold true with Safari, Opera, Chrome, OmniWeb, Camino, and Flock. Also, it does not hold true with Thunderbird.

I want to stay with Firefox/Aurora as my default browser.

If I want to print a web page in Firefox from my iMac to a Canon MG6220 printer, I cannot change the print quality. I can only choose "Standard" and not "Fast". All other options for print quality are "grayed-out". This happens in both Firefox and Aurora. It does not hold true with Safari, Opera, Chrome, OmniWeb, Camino, and Flock. Also, it does not hold true with Thunderbird. I want to stay with Firefox/Aurora as my default browser.

All Replies (1)

more options

Hi reidiallen-

I would recommend that you check out this Support article on troubleshooting printer issues. Checking other browsers is definitely the best first step.

Fix printing problems in Firefox

Hope that helps.