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FireFox appears to be telling web servers that I am running 3.0.10 when I am on 7.0.1 for OS X

Posted

My laptop died and I migrated to a new one running OS X Lion using Migration Assistant.

Now, several websites are telling me that I am running an old version of FireFox and to update. Example: plus.google.com

I tried adding a plugin to allow me to specify my version but that is not working as well since the browser reports the wrong version to the plugin manager. https://addons.mozilla.org/en-US/firefox/addon/prefbar/ says: Not available for Firefox 3.0.10

I am running version 7.0.1 on OS X 10.7.1 (looking at the details below, you are showing very different versions.)

Please help.

Thanks, Jacob

My laptop died and I migrated to a new one running OS X Lion using Migration Assistant. Now, several websites are telling me that I am running an old version of FireFox and to update. Example: plus.google.com I tried adding a plugin to allow me to specify my version but that is not working as well since the browser reports the wrong version to the plugin manager. https://addons.mozilla.org/en-US/firefox/addon/prefbar/ says: Not available for Firefox 3.0.10 I am running version 7.0.1 on OS X 10.7.1 (looking at the details below, you are showing very different versions.) Please help. Thanks, Jacob

Chosen solution

You have a pref general.useragent.override that changes the user agent.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…

See:

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I updated to the latest version of FireFox and/or upgraded machines.

Installed Plug-ins

  • Juniper Networks Safari Extensions
  • iPhoto6
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r102
  • 4.0.50524.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Garmin Communicator Plug-in Version 3.0.1.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • npmnqmp 071101000050

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF 5.0.20090122 GoogleToolbarFF 5.0.20090122

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF 5.0.20090122 GoogleToolbarFF 5.0.20090122
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.9
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Clear Cache Button
0.9f
true
{563e4790-7e70-11da-a72b-0800200c9a66}
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
FaviconizeTab
1.0.6
true
faviconizetab@espion.just-size.jp
Firebug
1.8.3
true
firebug@software.joehewitt.com
Garmin Communicator
3.0.1
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Live HTTP headers
0.17
true
{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}
Page Speed
1.12.0.1
true
{e3f6c2cc-d8db-498c-af6c-499fb211db97}
SQLite Manager
0.7.6
true
SQLiteManager@mrinalkant.blogspot.com
Xmarks
4.0.0
true
foxmarks@kei.com
CacheViewer
0.6.3
false
{71328583-3CA7-4809-B4BA-570A85818FBB}
DownloadHelper
4.9.5
false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Flashblock
1.5.15.1
false
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Google Gears
0.5.33.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
Google Toolbar for Firefox
7.1.20110512M
false
{3112ca9c-de6d-4884-a869-9855de68056c}
is.gd Creator
0.2.2
false
isgdcreator@postspectacular.com
Pencil
1.0.6
false
pencil@evolus.vn
RankQuest SEO Toolbar
3.9.2
false
{556d6eb2-aed0-4a4c-98a0-6f1dd597b98b}
SearchPreview
5.0.8
false
{EF522540-89F5-46b9-B6FE-1829E2B572C6}
Selenium IDE
1.0.2
false
{a6fd85ed-e919-4a43-a5af-8da18bda539f}
StumbleUpon
3.95
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Tamper Data
11.0.1
false
{9c51bd27-6ed8-4000-a2bf-36cb95c0c947}
Total Validator
7.0.0
false
validator@totalvalidator.com
Xdebug Helper
0.3.1
false
xdebughelper@mail.ru
Zend Studio Toolbar
2.1
false
{3c9761ad-a43d-4447-b924-f5d83cb48063}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.createdSmartBookmarks
true
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.zoom.full
false
extensions.lastAppVersion
7.0.1
general.useragent.override
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…
network.cookie.prefsMigrated
true
network.dnsCacheEntries
20
network.dnsCacheExpiration
60
network.http.pipelining.firstrequest
false
network.protocol-handler.expose.mailto
true
network.protocol-handler.external.mailto
false
network.protocol-handler.warn-external.itms
false
places.database.lastMaintenance
1318360429
places.history.expiration.transient_current_max_pages
128849
places.last_vacuum
1315680788
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
true
print.print_evenpages
true
print.print_footerleft
print.print_footerright
print.print_headerleft
print.print_headerright
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
3801209
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
0x24300,0x20400
WebGL Renderer
Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 APPLE-7.8.12
GPU Accelerated Windows
3/3 OpenGL

cor-el
  • Top 10 Contributor
  • Moderator
12728 solutions 117017 answers

Chosen Solution

You have a pref general.useragent.override that changes the user agent.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…

See:

You have a pref general.useragent.override that changes the user agent. *Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF… See: *https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser *http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Question owner

Thank You! This solution is far better than the sync, purge, and reinstall solutions I had seen before. Do you think this setting was added by one of my plugins? I cannot imagine doing it myself. I do all kinds of things to my browsers, but typically emulating an older browser is not one of them.

Again, Thanks, Jacob

Thank You! This solution is far better than the sync, purge, and reinstall solutions I had seen before. Do you think this setting was added by one of my plugins? I cannot imagine doing it myself. I do all kinds of things to my browsers, but typically emulating an older browser is not one of them. Again, Thanks, Jacob
cor-el
  • Top 10 Contributor
  • Moderator
12728 solutions 117017 answers

That user agent shows a GoogleToolbarFF (GTB5) part, so that toolbar is a likely suspect of a change that happened in the past (2009).

That user agent shows a GoogleToolbarFF (GTB5) part, so that toolbar is a likely suspect of a change that happened in the past (2009).