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FireFox appears to be telling web servers that I am running 3.0.10 when I am on 7.0.1 for OS X

Posted

My laptop died and I migrated to a new one running OS X Lion using Migration Assistant.

Now, several websites are telling me that I am running an old version of FireFox and to update. Example: plus.google.com

I tried adding a plugin to allow me to specify my version but that is not working as well since the browser reports the wrong version to the plugin manager. https://addons.mozilla.org/en-US/firefox/addon/prefbar/ says: Not available for Firefox 3.0.10

I am running version 7.0.1 on OS X 10.7.1 (looking at the details below, you are showing very different versions.)

Please help.

Thanks, Jacob

Chosen solution

You have a pref general.useragent.override that changes the user agent.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…

See:

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I updated to the latest version of FireFox and/or upgraded machines.

Installed Plug-ins

  • Juniper Networks Safari Extensions
  • iPhoto6
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r102
  • 4.0.50524.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Garmin Communicator Plug-in Version 3.0.1.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • npmnqmp 071101000050

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF 5.0.20090122 GoogleToolbarFF 5.0.20090122

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF 5.0.20090122 GoogleToolbarFF 5.0.20090122
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.9
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Clear Cache Button
0.9f
true
{563e4790-7e70-11da-a72b-0800200c9a66}
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
FaviconizeTab
1.0.6
true
faviconizetab@espion.just-size.jp
Firebug
1.8.3
true
firebug@software.joehewitt.com
Garmin Communicator
3.0.1
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Live HTTP headers
0.17
true
{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}
Page Speed
1.12.0.1
true
{e3f6c2cc-d8db-498c-af6c-499fb211db97}
SQLite Manager
0.7.6
true
SQLiteManager@mrinalkant.blogspot.com
Xmarks
4.0.0
true
foxmarks@kei.com
CacheViewer
0.6.3
false
{71328583-3CA7-4809-B4BA-570A85818FBB}
DownloadHelper
4.9.5
false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Flashblock
1.5.15.1
false
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Google Gears
0.5.33.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
Google Toolbar for Firefox
7.1.20110512M
false
{3112ca9c-de6d-4884-a869-9855de68056c}
is.gd Creator
0.2.2
false
isgdcreator@postspectacular.com
Pencil
1.0.6
false
pencil@evolus.vn
RankQuest SEO Toolbar
3.9.2
false
{556d6eb2-aed0-4a4c-98a0-6f1dd597b98b}
SearchPreview
5.0.8
false
{EF522540-89F5-46b9-B6FE-1829E2B572C6}
Selenium IDE
1.0.2
false
{a6fd85ed-e919-4a43-a5af-8da18bda539f}
StumbleUpon
3.95
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Tamper Data
11.0.1
false
{9c51bd27-6ed8-4000-a2bf-36cb95c0c947}
Total Validator
7.0.0
false
validator@totalvalidator.com
Xdebug Helper
0.3.1
false
xdebughelper@mail.ru
Zend Studio Toolbar
2.1
false
{3c9761ad-a43d-4447-b924-f5d83cb48063}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.createdSmartBookmarks
true
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.buildID
20110928134238
browser.startup.homepage_override.mstone
rv:7.0.1
browser.zoom.full
false
extensions.lastAppVersion
7.0.1
general.useragent.override
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…
network.cookie.prefsMigrated
true
network.dnsCacheEntries
20
network.dnsCacheExpiration
60
network.http.pipelining.firstrequest
false
network.protocol-handler.expose.mailto
true
network.protocol-handler.external.mailto
false
network.protocol-handler.warn-external.itms
false
places.database.lastMaintenance
1318360429
places.history.expiration.transient_current_max_pages
128849
places.last_vacuum
1315680788
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
true
print.print_evenpages
true
print.print_footerleft
print.print_footerright
print.print_headerleft
print.print_headerright
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
3801209
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
0x24300,0x20400
WebGL Renderer
Intel Inc. -- Intel HD Graphics 3000 OpenGL Engine -- 2.1 APPLE-7.8.12
GPU Accelerated Windows
3/3 OpenGL

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Chosen Solution

You have a pref general.useragent.override that changes the user agent.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10 GTB5 GoogleToolbarFF…

See:

Question owner

Thank You! This solution is far better than the sync, purge, and reinstall solutions I had seen before. Do you think this setting was added by one of my plugins? I cannot imagine doing it myself. I do all kinds of things to my browsers, but typically emulating an older browser is not one of them.

Again, Thanks, Jacob

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

That user agent shows a GoogleToolbarFF (GTB5) part, so that toolbar is a likely suspect of a change that happened in the past (2009).