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Firefox crashes for no apparent reason, in the middle of composing email, while browsing, or even when left unattended. What's up with that?

  • 5 replies
  • 4 have this problem
  • 17 views
  • Last reply by cor-el

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While I was typing this question, Firefox crashed. Twice. How’s that for irony?

Anyhow, I have allowed Firefox to upgrade to the newest, coolest version whenever there was one to install, even when I found the new look and arrangement annoying or there were bells and whistles I didn’t want and sometimes hated. Then it started crashing all the time. I reverted to Firefox 3.6.19, which was the last version I really liked, but it, too, kept crashing. No particular site, no identifiable process. Even in the middle of composing an email or when the computer is unattended for a few minutes.

I have disabled each of my few add-ons, one at a time, and it still crashed. I then re-enabled each of them. Same thing. I have reinstalled Flashplayer and Shockwave. Still no joy.

And I’m typing this in Word so I can paste it into the question box, since twice I have lost what I typed because Firefox crashed.

All Replies (5)

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Well it could be any number of reasons. Type about:about in the ULR bar and go, here you will see a list of abouts the one we are looking for is crashes, open this and post back here with the crash report number.

While you are waiting for a reply back take a look here. Troubleshoot Firefox crashes (closing or quitting unexpectedly)
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Didn't help any. I'm told there is no such URL as about:about, so I can't give much in the way of a crash report number. Since posting this question, I have used Chrome and it crashes as well, always at a random moment. IE won't even load for more than a few seconds and then reloading after crash reporting just pops up a new crash report window. Might be time to reinstall Windows.

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about:about doesn't exist in Firefox 3.6, only Firefox 4.0 and later versions.

Try using about:crashes .

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Thanks. That URL pulled up a list of crashes going back a couple months. But all of them I checked say "Crash not found." No help there, either. I'm beginning to doubt that this has anything to do with Firefox, since other browsers misbehave too. Really can't imagine what would cause this.

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That is a problem with the Flash plugin

Can you confirm that the crashes stop if you temporarily disable the Flash plugin?

Did you previously had problems with Flash?
Does it help if you remove the VideoLAN plugin?

Make sure that you have the latest update of the graphics display driver.

Modified by cor-el