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Adobe Flash plugin not working with Firefox 7.0.1.in Windows XP Pro

Posted

Using Firefox 7.0.1, Flash 11.0.1.152 plugin installs OK in Windows XP Home but not in Windows XP Professional.

I don't know if this is related, but the page http://get.adobe.com/flashplayer displays OK in Win XP Home but shows up as text in Win XP Pro.

Clicking on the Download link does nothing, so I need to use Windows IE to download the Flash installer and start it manually. When I do, Flash installs OK in IE but not in FF.

Chosen solution

Windows XP and Home are fairly similar, the main significant difference is in the way security and permissions are handled.

You have probably failed to install or update the Flash Player plugin on the XP Pro computer. Note IE & Firefox use different plugins for FlashPlayer.

See Flash Plugin - Keep it up to date and troubleshoot problems which includes information on testing and downloading flash Player.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

More Information

Application Basics
Name
Firefox
Version
7.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Advertising Cookie Opt-out
1.5
true
optout@google.com
Java Quick Starter
1.0
true
jqs@sun.com
PDF Download
3.0.0.2
true
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
Java Console
6.0.22
false
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console
6.0.26
false
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

John99
  • Top 25 Contributor
  • Moderator
622 solutions 7997 answers

Chosen Solution

Windows XP and Home are fairly similar, the main significant difference is in the way security and permissions are handled.

You have probably failed to install or update the Flash Player plugin on the XP Pro computer. Note IE & Firefox use different plugins for FlashPlayer.

See Flash Plugin - Keep it up to date and troubleshoot problems which includes information on testing and downloading flash Player.

Question owner

Last week I followed these instructions: Installing the Flash plugin manually

That installed Flash 10. Then today, the usual Adobe update window prompted me to install Flash 11.0.1.152, which I did. Now all is OK.

Modified by Bob_Shanteau

John99
  • Top 25 Contributor
  • Moderator
622 solutions 7997 answers

Glad it worked, thanks for posting back.