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Firefox will not update after installing new version

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  • Last reply by James

Msledd
Msledd
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I have repeatedly updated Firefox (both by updating and by uninstalling completely and re-installing a fresh copy of the latest version) and when I go to HELP > ABOUT FIREFOX it shows I have version 6.0.2

BUT

SEVERAL sites (including Mozilla.com) give me pop-up notices saying I am using an outdated version of Firefox and need to upgrade. Firefox on this PC even looks and acts different than it does, for example on my other Windows 7 PC (which also has v 6.0.2)

HOW can I get Firefox to actually fully update itself and not only report that it's the latest version (I see that in the config it's reporting v 3.0.11) but to act like the latest version?

Like I said, I have tried uninstalling it completely and installing a fresh copy downloaded from Mozilla.com.

I have repeatedly updated Firefox (both by updating and by uninstalling completely and re-installing a fresh copy of the latest version) and when I go to HELP > ABOUT FIREFOX it shows I have version 6.0.2 BUT SEVERAL sites (including Mozilla.com) give me pop-up notices saying I am using an outdated version of Firefox and need to upgrade. Firefox on this PC even looks and acts different than it does, for example on my other Windows 7 PC (which also has v 6.0.2) HOW can I get Firefox to actually fully update itself and not only report that it's the latest version (I see that in the config it's reporting v 3.0.11) but to act like the latest version? Like I said, I have tried uninstalling it completely and installing a fresh copy downloaded from Mozilla.com.

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James
James
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Your User Agent used to post with is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 FBSMTWB

See https://support.mozilla.com/en-US/kb/new?title=Web+sites+or+add-ons+incorrectly+report+incompatible+browser

Check the general.useragent prefs on the about:config page. You can open the about:config page via the Location (address) bar, just like you open a website.

Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.


It may likely be due to the FBSMTWB on end of your useragent that the Fast Browser Search toolbar extension you have now or had and it added on to UA.

Modified by James