Question

posted by gspal 2 years ago
Firefox crashes

The problem of FireFox crashing is unique to FireFox alone. No such problem with Google Chrome, but I prefer FF as Chrome is a hog on my limited resources.

In the midst of browsing or reading e-mail at (say) Yahoo, my FF will crash leaving behind a message to be sent to Microsoft:

Error signatures

AppName: firefox.exe AppVer: 1.9.2.4262 ModName: msvcr90.dll ModVer: 9.0.30729.4148 Offset: 00059231

My Adobe Flash Player is updated to version 10.3 My operating system is Windows XP SP2 Professional Processor AMD Athlon (tm) 64 Processor 3200+ 2.01Ghz 1 GB RAM

Currently, I do not have any ADD-On. For the fact I cannot go to ADD-ON page too as FF crashes. Currently, I have version 6.0.2 and is set to send Crash Reports to FF. BUT I do not think any crash reports are going to FF after you read the contents of attached crashrepoter.ini and crashrepoter-override.ini though there is a crashreporter.exe. All these are from C:\Program Files\Mozilla Firefox. Sorry, no provision to attach files here at https://support.mozilla.com/en-US/questions/new?product=desktop&category=d2&search=Firefox+crashes&showform=1

My FF 3.6 was running very, very well for some years with AVG Free Antivirus until a couple weeks back FF crashed with AVG Free 2011 Antivirus. I tried FF 3.6.19 and then 3.6.22 but no avail even after a Windows Reinstall which is done with prior formatting of the C:\ drive.

I then switched to AVAST 6.0 Free Antivirus along with FF 3.6. It worked fine for a week and, again started crashing.

I switched to AVG Free 2012 Antivirus along with FF 6.0.2 but kept crashing intermittently. HOWEVER, no problems whatsoever with Google Chrome 14.0.835.186 Final Stable version.

Mozilla is leaping to version 9 but what good are these versions if they have not been checked for bugs or like Microsoft, leaving it to your users to report the bugs. But how to report the bugs when the crashrepoter.ini does not work?

I am using Google Chrome to get to your site and post.

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