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firefox loads online wsj, but then the site disappears after a few seconds and i receive the constant load symbol

Posted

This happens at work (on a PC) and at home (on a Mac laptop).

This happens at work (on a PC) and at home (on a Mac laptop).

Additional System Details

Sites Affected

http://online.wsj.com/home-page

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers
  • 4.0.60531.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r102
  • iPhoto6
  • Office Live Update v1.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12276 solutions 113686 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Clear the cache and the cookies from sites that cause problems. "Clear the Cache": * Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove Cookies" from sites causing problems: * Firefox > Preferences > Privacy > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.com/kb/Safe+Mode