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I have been using Firefox version 3.0.7. I have been trying to update but the message I get is "The operation cannot be completed because you do not have sufficient privileges for some of the items." I have no idea what this means nor how to proceed.

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  • 3 have this problem
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  • Last reply by cor-el

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I use firefox on my Mac (desktop) & my PC (laptop) & so I am not new to updating.

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.