Firefox crashes
CRASHES IN REGULAR AND SAFE MODE
All Replies (10)
The link is not helpful.
Firefox still crashes
Do the crash report mention PInvokeCalliWorker ?
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
- https://support.mozilla.com/kb/Mozilla+Crash+Reporter
Modified
no it did not
Can you post some crash IDs to check if there we can identify the cause?
Application Basics
Name Firefox
Version 6.0.2
User Agent Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
CGPS Extension 1.0 true idvaultaddin@whitesky
Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b}
Norton Toolbar 2011.7.1.3 true {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Symantec IPS 3.1 true {BBDA0591-3099-440a-AA10-41764D9DB4DB}
ArcSoft Video Downloader Extension 3.0.0.0 false {B728AB94-9BC7-49b7-B76A-422BB31B2FD0}
Search Helper Extension 1.0 false {27182e60-b5f3-411c-b545-b44205977502}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://xfinity.comcast.net/home/p/
browser.startup.homepage_override.buildID 20110902133214
browser.startup.homepage_override.mstone rv:6.0.2
extensions.lastAppVersion 6.0.2
network.cookie.prefsMigrated true
places.database.lastMaintenance 1315763062
places.history.expiration.transient_current_max_pages 128794
privacy.sanitize.migrateFx3Prefs true
Graphics
Adapter Description ATI Radeon HD 3450
Vendor ID 1002
Device ID 95c5
Adapter RAM Unknown
Adapter Drivers atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
Driver Version 8.513.1.1000
Driver Date 7-28-2008
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled false (7.0.6002.18409)
ClearType Parameters ClearType parameters not found
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows 0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
Do you have Comcast's Constant Guard installed?
That's not a Crash ID.
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
YES - WILL CAUSE A PROBLEM
Your More system details list show a idvaultaddin@whitesky Microsoft .NET Framework Assistant extension.
Try to disable that extension to see if that helps or disable IdVault otherwise.
thanks it worked