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I downloaded firefox upgrade. unable to drag to application folder..screen indicates "1 of 2 selected 0 kb avail..... says "1 of 2 selected, 0 kb avail

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  • Last reply by cor-el

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firefox upgrade downloaded..unable to drag into application folder.. it says unable because one is in use....also says...1 of 2 selected zero kb avail

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.