Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Paypal returns 400 Bad Request notice: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

  • 4 replies
  • 375 have this problem
  • 61 views
  • Last reply by Newidea

more options

Here is the following line of the bad request notice:

Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=GHTVLUGh5zG6ks5hQWppXUzKMtAShup_fASN8YQad3cnqeDew0f_tkIm3U_5XpNp-wxqAdKqenee2IrN; cookie_check=yes; consumer_display=USER_HOMEPAGE%3d2%26USER_TARGETPAGE%3d0%26USER_FILTER_CHOICE%3d7%26BALANCE_MODULE_STATE%3d1%26GIFT_BALANCE_MODULE_STATE%3d1%26LAST_SELECTED_ALIAS_ID%3d0;

< removed excessive cookie data - c>

Wow! I never saw the whole notice.

This started happening right after Firefox automatically updated itself to 6.0.1.

I depend on Paypal to run my business. not being able to access the site is a huge problem.

Please help.

Thank you,

~ David

Here is the following line of the bad request notice: <pre><nowiki>Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=GHTVLUGh5zG6ks5hQWppXUzKMtAShup_fASN8YQad3cnqeDew0f_tkIm3U_5XpNp-wxqAdKqenee2IrN; cookie_check=yes; consumer_display=USER_HOMEPAGE%3d2%26USER_TARGETPAGE%3d0%26USER_FILTER_CHOICE%3d7%26BALANCE_MODULE_STATE%3d1%26GIFT_BALANCE_MODULE_STATE%3d1%26LAST_SELECTED_ALIAS_ID%3d0;</nowiki></pre> ''< removed excessive cookie data - c>'' Wow! I never saw the whole notice. This started happening right after Firefox automatically updated itself to 6.0.1. I depend on Paypal to run my business. not being able to access the site is a huge problem. Please help. Thank you, ~ David

Modified by cor-el

Chosen solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 31

All Replies (4)

more options

Chosen Solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Thank you Cor-el! It seemed to do the trick

~ David :-}>

more options

You're welcome

more options

Thank you cor-el: The second suggestion worked after I restarted Firefox!