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I get the error "A plugin is needed to display this content. install plugin.." It comes up with no suitable plugins found..

Posted

I have tried this in IE8, Newest firefox, Chrome and all get the same issue. I have looked at so many articals and done all of the suggested things but still no luck. I am also getting this on my laptop as well. Others are not getting this issue. Any help appreciated. These are pictures I am trying to view. I know we used to be able to view them. the site is something I have to log into. www.hceusa.com is the site but I would not be able to provide any other info to log in.

Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; InfoPath.2)

More Information

Application Basics
Name
Firefox
Version
6.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:6.0.1) Gecko/20100101 Firefox/6.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
AVG Safe Search
10.0.0.1390
false
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
Google Toolbar for Firefox
7.1.20101113Wb1
false
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Console
6.0.27
false
{CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110830092941
browser.startup.homepage_override.mstone
rv:6.0.1
extensions.lastAppVersion
6.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
96602
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
RADEON X300 Series
Vendor ID
1002
Device ID
5b60
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
8.23.0.0
Driver Date
2-9-2006
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

John99
  • Top 25 Contributor
  • Moderator
624 solutions 8068 answers

If you can give an example from a site that is publicly available someone aught to be able to identify what you need. Regarding the troublesome site, do they not have help inormation or contact information ?

If you do need some plugin, such as FlashPlayer, you will need to ensure it is installed, enabled ans up-to-date. Also check you are not blocking it with security software. Sometmes you may need to allow cookies, or Flash Players LSO cookies. Some sites videos do not play if you block their advertising. You also may need Java enabled, have you checked that ?

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97056 answers

Are that TIFF images?

gmattox 0 solutions 8 answers

http://www.dinkytown.net/java/MortgageRefinance.html

is an example of a site where I get this message.

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97056 answers

Helpful Reply

@gmattox

That is a Java applet.

imsewfine1 0 solutions 2 answers

my issue is on Android phone which I guess is redundant but need to be clear. Firefox says that search is safer due to lack of certain things but I desperately need to solve issue in getting messages, Plugins necessary in order to display this content. I don't know if this is Java. Windows, or any category & haven't made progress in weeks to solve this puzzle. I need help badly. can anyone make suggestion. I am able to login with computer to get your answers about what to try to download but cannot do it from phone due to small screen. Thanks, Bye, S

John99
  • Top 25 Contributor
  • Moderator
624 solutions 8068 answers

Helpful Reply

If you have a separate problem it may be best to start your own new thread by asking a question