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Hello, I like to get help for deleting cookies

  • 5 replies
  • 1 has this problem
  • 13 views
  • Last reply by DPMR

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Hello, I have a problem with deleting cookies. When I go to Options > privacy > show cookies, then there are a lot of cookies. When I try to delete them it dos not work.???

When I cleanup with CCleaner the cookies are gone. But after a restart of FF they are back again?????

I tryed a new installation of FF after this the problem is still there. Please can you give me advice to solve this problem.

Thanks in advance,

Jan

Chosen solution

Great going Janw.  :)

Glad to have helped.

Please mark this thread as solved so others with the same issue will know you figured it out.

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All Replies (5)

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I can only offer this Clear cookies and site data in Firefox.

But I am guessing you already have tried, I am at a loss as to why they are not deleting.

Maybe try using the Troubleshoot Firefox issues using Safe Mode.

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Hello DPMR, I tried on that way, but when I go to show all the cookies en try to delete a single or all the cookies the button dos not delete any cookie. When I go to history and delete this the cookies are gone. But when a start FF than they are back. The same this happens when I clear the computer whit CCleaner, firt they are gone and after restarting FF they are back. The cookies are as far I can see from advertising companies who are following my surfing. The add-on Better privacy dos not give any chance. On a other computer whit the same FF and add-ons there is no problem, Cookies are deleteble on the normal way.

Is there a way to delete the cookies on a way that they do not come back?

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I am not sure what to say, I have no issue with deleting cookies at all.

Maybe when you start in safe mode you should disable all the Add-ons.

Then try to delete the cookies.

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Hello DPMR, I found the problem... I started FF in save mode and disabled all the add-ons, than I enabled them piece for piece, and checked the cookies. The result was that the add-on Privacy choice Trackerblock has written 300 400 Opt-Out Cookies??? in FF to prevent following af advertising firms. They are looking as normal cookies, but they are not as far as I understand.

Thank you for your help and interest.

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Chosen Solution

Great going Janw.  :)

Glad to have helped.

Please mark this thread as solved so others with the same issue will know you figured it out.