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Firefox freezes when loading

Posted

Since nobody is looking at the old post, I will repost it here and hope that someone will have solution for me.

I tried many things with newest versions with Firefox UX, Aurora and 6 and yet it freezes all the time when loading any page.

Since nobody is looking at the [https://support.mozilla.com/en-US/questions/772825?s=cache&as=s&page=1 old post], I will repost it here and hope that someone will have solution for me. I tried many things with newest versions with Firefox UX, Aurora and 6 and yet it freezes all the time when loading any page.

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Octoshape embedded video plugin
  • Google Talk Plugin Video Accelerator version:0.1.44.9
  • Version 2.2.2.0
  • Google Update
  • Unity Player 3.3.0f4
  • Shockwave Flash 10.3 r183
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • Picasa plugin
  • QUAKE LIVE
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60310.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • RayV Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

Question owner

Another update: The issue keeps repeating even with full format of the system and just installing FF6 straight up.

Another update: The issue keeps repeating even with full format of the system and just installing FF6 straight up.
Hasan 469 solutions 5600 answers
-> Check your Hard Disk for Errors * http://www.sevenforums.com/tutorials/433-disk-check.html

Question owner

No problems found on the hard drives, and today, I started FF and it updated to 6.0.1 and it froze while loading "what's new in firefox" page on startup even. - Image

No problems found on the hard drives, and today, I started FF and it updated to 6.0.1 and it froze while loading "what's new in firefox" page on startup even. - [http://i.imgur.com/BEA0A.png Image]

Question owner

Also, I've noticed that every time I start firefox, in about roughly 5 seconds it freezes always when I start using it (load some page or something). Nomatter if I am loading any new page or not. I've done everything that was suggested here and yet the problem continues to exist.

Also, I've noticed that every time I start firefox, in about roughly 5 seconds it freezes always when I start using it (load some page or something). Nomatter if I am loading any new page or not. I've done everything that was suggested [https://support.mozilla.com/en-US/kb/Firefox%20hangs here] and yet the problem continues to exist.

Modified by Frejm

Question owner

When firefox freezes, I can try to force close or wait for it to respond. The details are following:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	7.0.1.4288
 Application Timestamp:	4e83b93a
 Hang Signature:	81dc
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Hang Signature 1:	81dc4334b3cd048cbd93721443aad13e
 Additional Hang Signature 2:	c1ce
 Additional Hang Signature 3:	c1ce8196a21c3ad4c1f6dcd6647c44a3
 Additional Hang Signature 4:	81dc
 Additional Hang Signature 5:	81dc4334b3cd048cbd93721443aad13e
 Additional Hang Signature 6:	c1ce
 Additional Hang Signature 7:	c1ce8196a21c3ad4c1f6dcd6647c44a3

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
When firefox freezes, I can try to force close or wait for it to respond. The details are following: Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 7.0.1.4288 Application Timestamp: 4e83b93a Hang Signature: 81dc Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 81dc4334b3cd048cbd93721443aad13e Additional Hang Signature 2: c1ce Additional Hang Signature 3: c1ce8196a21c3ad4c1f6dcd6647c44a3 Additional Hang Signature 4: 81dc Additional Hang Signature 5: 81dc4334b3cd048cbd93721443aad13e Additional Hang Signature 6: c1ce Additional Hang Signature 7: c1ce8196a21c3ad4c1f6dcd6647c44a3 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
Hasan 469 solutions 5600 answers

-> Update All your Firefox Plugins

When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

-> Restart Firefox

Check and tell if its working.

-> Update All your Firefox Plugins * https://www-dev.allizom.org/en-US/plugincheck/ * http://www.mozilla.com/en-US/plugincheck/ '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)''' -> Restart Firefox Check and tell if its working.

Question owner

Hello,

thanks for your reply. I did check my plugins before but now re-checked and they are all up-to-date as seen here.

The problem still persists.

Hello, thanks for your reply. I did check my plugins before but now re-checked and they are all up-to-date as seen here. The problem still persists.

Modified by Frejm

Hasan 469 solutions 5600 answers
-> [[Firefox crashes]] Check and tell if its working.
John99 971 solutions 13138 answers

Change the connections setting.

This problem became more evident in Firefox 7 and was fixed in Firefox 8. It causes problems sometimes on Window systems, including failure to complete loading and hangs.

The workaround is fairly quick and simple and so worth a try.

<u>Change the connections setting.</u> This problem became more evident in Firefox 7 and was fixed in Firefox 8. It causes problems sometimes on Window systems, including failure to complete loading and hangs. * [[firefox never finishes loading certain websites#w_lower-the-max-number-of-http-connections]]_lower-the-max-number-of-http-connections The workaround is fairly quick and simple and so worth a try.

Question owner

@John99: I don't have problem with infinite loading though. I anyway tried your suggestion but no luck.

@mha007: Tried everything 1 by 1 but nothing could indicate from that list what is freezing firefox still. I even formatted my Laptop recently and just installed Firefox (7 and 8) and it still happens on fresh installations on Windows 7 64.

@John99: I don't have problem with infinite loading though. I anyway tried your suggestion but no luck. @mha007: Tried everything 1 by 1 but nothing could indicate from that list what is freezing firefox still. I even formatted my Laptop recently and just installed Firefox (7 and 8) and it still happens on fresh installations on Windows 7 64.
Hasan 469 solutions 5600 answers

Get your Crash ID

Get your Crash ID * [[Firefox crashes#w_get-help-fixing-this-crash|Get help fixing this Crash]]
John99 971 solutions 13138 answers

Hi gain frejm,
A few more ideas for your consideration

  • hangs due to bookmarks database
    There is a problem causing hangs that is now fixed on Firefox 8 but not in Firefox 7 or earlier. It relates to the maintenance and use of places.sqlite the file that holds History and Bookmarks. There is an add-on that can be used to fix this problem
  • what version of firefox are you currently using?
    the system info from when you started the thread shows fx6, you should be on fx7 by now, in fact I would suggest you in fact change over to the beta channel so as to get firefox 8, that seems stable and has solved some of the fx7 problems

I will try to sumarise my understanding of a few of the facts, correct me if I am wrong.

  • problem is hangs or freezes of firefox (as opposed to crashes with crash info showing)
  • you have
    • scanned for malware
    • tried in safe mode, including also then disabling all plugins
    • tried reducing the max connections preference
    • you checked your firewall is not blocking anything

Some more questions

  • what security software and firewalls (including add blockers and any sytem software) are you currently using. (sometimes different products may interact badly)
  • how often and when does it hang, are you noticing any patern
    • if it hangs downloading and then loading almost any web page I suggest you try
    • save a web page to the local system drive, then try opening that saved copy,
does that work ok
  • try looking at your error console is that mainly clear of errors ?
    • use Firefox Button -> Web Developer -> Error Console
      1. clear all the errors
      2. try loading pages from this forum, does it remain clear of errors
        (It is probably fairly normal to see a variety of errors an a lot of sites, using this forum should be error free)
    • there is also the possibility of trying to log gc & cc collections in the error console, which could be informative, at least to the developers
  • Try using IE or some other browser, does that work ok ?
  • have you tried firefox in a new clean profile yet ?
    Troubleshoot and diagnose Firefox problems_-make-a-new-profile

There probably are a few unknown causes of hangs at present judging by the number of posts, it may be worth filing a formal bug about your problem if it occurs in safe mode with a recent supported release of firefox, if you are interested in making that effort please let me know.

Hi gain frejm,<br/>A few more ideas for your consideration * hangs due to bookmarks database<br/>There is a problem causing hangs that is now fixed on Firefox 8 but not in Firefox 7 or earlier. It relates to the maintenance and use of ''places.sqlite'' the file that holds History and Bookmarks. There is an add-on that can be used to fix this problem ** try the add-on see http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals * what version of firefox are you currently using? <br/> the system info from when you started the thread shows fx6, you should be on fx7 by now, in fact I would suggest you in fact change over to the beta channel so as to get firefox 8, that seems stable and has solved some of the fx7 problems ------ I will try to sumarise my understanding of a few of the facts, correct me if I am wrong. * problem is hangs or freezes of firefox (as opposed to crashes with crash info showing) * you have **scanned for malware ** tried in safe mode, including also then disabling all plugins ** tried reducing the max connections preference ** you checked your firewall is not blocking anything <u>Some more questions</u> * what security software and firewalls (including add blockers and any sytem software) are you currently using. (sometimes different products may interact badly) * how often and when does it hang, are you noticing any patern ** if it hangs downloading and then loading almost any web page I suggest you try ** save a web page to the local system drive, then try opening that saved copy, does that work ok * try looking at your error console is that mainly clear of errors ? ** use Firefox Button -> Web Developer -> Error Console **# clear all the errors **# try loading pages from this forum, does it remain clear of errors <br/> (It is probably fairly normal to see a variety of errors an a lot of sites, using this forum should be error free) ** there is also the possibility of trying to log gc & cc collections in the error console, which could be informative, at least to the developers * Try using IE or some other browser, does that work ok ? * have you tried firefox in a new clean profile yet ? <br/> [[Basic Troubleshooting#w_8-make-a-new-profile]]_-make-a-new-profile There probably are a few unknown causes of hangs at present judging by the number of posts, it may be worth filing a formal bug about your problem if it occurs in safe mode with a recent supported release of firefox, if you are interested in making that effort please let me know.