X
Tap here to go to the mobile version of the site.

Support Forum

The Add-ons Manager wont load

Posted

I want to install siteadvisor from McAfee but I cant load add-ons manager. I have win7 firefox6.I have the program on my computer and it is working fine in explorer.

I want to install siteadvisor from McAfee but I cant load add-ons manager. I have win7 firefox6.I have the program on my computer and it is working fine in explorer.

Chosen solution

The Add-ons Manager is loaded just that you probably have the "Get Add-ons" panel selected and ging the loading icon. Just look to the left and click on the Extensions and if you go back to "Get Add-ons" panel later it should load.

The "Get Add-ons" panel can sometimes load slowly in displaying stuff from addons.mozilla.org, especially on first start probably due to both with people looking for extension./theme updates with the recent releases of Firefox 6.0/3.6.20, Thunderbird 6.0 and SeaMonkey 2.3.0/2.3.1 and the recent change on addons.mozilla.org

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • 4.0.60531.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

James
  • Top 25 Contributor
  • Moderator
704 solutions 5215 answers

Chosen Solution

The Add-ons Manager is loaded just that you probably have the "Get Add-ons" panel selected and ging the loading icon. Just look to the left and click on the Extensions and if you go back to "Get Add-ons" panel later it should load.

The "Get Add-ons" panel can sometimes load slowly in displaying stuff from addons.mozilla.org, especially on first start probably due to both with people looking for extension./theme updates with the recent releases of Firefox 6.0/3.6.20, Thunderbird 6.0 and SeaMonkey 2.3.0/2.3.1 and the recent change on addons.mozilla.org

The Add-ons Manager is loaded just that you probably have the "Get Add-ons" panel selected and ging the loading icon. Just look to the left and click on the Extensions and if you go back to "Get Add-ons" panel later it should load. The "Get Add-ons" panel can sometimes load slowly in displaying stuff from addons.mozilla.org, especially on first start probably due to both with people looking for extension./theme updates with the recent releases of Firefox 6.0/3.6.20, Thunderbird 6.0 and SeaMonkey 2.3.0/2.3.1 and the recent change on addons.mozilla.org

Question owner

Thank you for your help

Thank you for your help
Scott M. Sanders 0 solutions 9 answers

My home PC's Add-ons Manager won't load either -- it just says "Loading..." forever, and no commands work. My work PC is fine.

My home PC's Add-ons Manager won't load either -- it just says "Loading..." forever, and no commands work. My work PC is fine.
Scott M. Sanders 0 solutions 9 answers

OK, I clicked Extensions, and now it works. Sorry, I did not understand your reply. Thanks.

OK, I clicked Extensions, and now it works. Sorry, I did not understand your reply. Thanks.
Harold 0 solutions 2 answers

Helpful Reply

None of these address the problem of the continuous loading of Get Add On's

None of these address the problem of the continuous loading of Get Add On's
jfarino 0 solutions 3 answers

I have ff 13.0, Add Ons manager continuously displays "loading" and nothing actually loads. When I click on Extensions, it is blank. I've tried restarting ff, my pc, tried restarting ff in safe mode, nothing works. i have to go to the actual website to dl new add ons, but i can't manage them!

running windows 7

please help

I have ff 13.0, Add Ons manager continuously displays "loading" and nothing actually loads. When I click on Extensions, it is blank. I've tried restarting ff, my pc, tried restarting ff in safe mode, nothing works. i have to go to the actual website to dl new add ons, but i can't manage them! running windows 7 please help
cor-el
  • Top 10 Contributor
  • Moderator
12763 solutions 117277 answers

You can go to another tab like Extensions or Plugins on the about:addons page if Firefox isn't able to load suggestions from the Mozilla server on the Get Add-ons tab.

You can go to another tab like Extensions or Plugins on the about:addons page if Firefox isn't able to load suggestions from the Mozilla server on the Get Add-ons tab.
jfarino 0 solutions 3 answers

In my post I mention that the Extensions tab is completely blank. Clicking on it displays a blank Extensions screen. Going back to Get Add-ons does nothing (it's still "loading"). If I attempt to type something in the Search box, nothing comes up either; just "loading". Plugins and Appearance tabs display normally.

This did not happen prior to the last FF update. I have other PCs WITH the latest update that work just fine.

In my post I mention that the Extensions tab is completely blank. Clicking on it displays a blank Extensions screen. Going back to Get Add-ons does nothing (it's still "loading"). If I attempt to type something in the Search box, nothing comes up either; just "loading". Plugins and Appearance tabs display normally. This did not happen prior to the last FF update. I have other PCs WITH the latest update that work just fine.
cor-el
  • Top 10 Contributor
  • Moderator
12763 solutions 117277 answers

Helpful Reply

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
jfarino 0 solutions 3 answers

deleting the .sqlite files in my profile folder did the job. Thank you

deleting the .sqlite files in my profile folder did the job. Thank you
Harold 0 solutions 2 answers

Worked for me also. Loading fine now. Thank you.

Worked for me also. Loading fine now. Thank you.