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printer will not print goes to save the file xps documents

Posted

Hello, My printer used to work fine but now as I try to print anything it sends me to Save the File as: Save In: My Pictures and has xps documents at the bottom. Can you help me, John

Hello, My printer used to work fine but now as I try to print anything it sends me to Save the File as: Save In: My Pictures and has xps documents at the bottom. Can you help me, John

Additional System Details

This happened

Every time Firefox opened

This started when...

Today

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

SafeBrowser 543 solutions 2390 answers

On the Print diaglog (Ctrl+P OR Firefox button > Print OR File > Print)

  • be sure you have the correct printer Name: selected
  • be sure Print to file is NOT checked

Problems printing: Problems printing web pages (Mozillazine)
Print settings: Printing a web page


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

On the Print diaglog (Ctrl+P '''''OR''''' Firefox button > Print '''''OR''''' File > Print) *be sure you have the correct printer '''''Name:''''' selected *be sure '''''Print to file''''' is NOT checked Problems printing: [http://kb.mozillazine.org/Problems_printing_web_pages Problems printing web pages (Mozillazine)]<br /> Print settings: [https://support.mozilla.com/en-US/kb/Printing%20a%20web%20page Printing a web page] '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

Modified by SafeBrowser