X
Tap here to go to the mobile version of the site.

Support Forum

Forbidden (403) CSRF verification failed. Request aborted. More information is available with DEBUG=True.

Posted

Got the following msg when trying to do the 'webify me' thing:

Forbidden (403)

CSRF verification failed. Request aborted.

More information is available with DEBUG=True.

I use Windows Vista Home, everything was fine, Firefox did an update, now I'm getting errors?

Please explain how I can fix this.

Thank You

Got the following msg when trying to do the 'webify me' thing: Forbidden (403) CSRF verification failed. Request aborted. More information is available with DEBUG=True. I use Windows Vista Home, everything was fine, Firefox did an update, now I'm getting errors? Please explain how I can fix this. Thank You

Additional System Details

This happened

Just once or twice

This started when...

Firefox updated on 21 Aug. 2011

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Shockwave Flash 10.3 r183
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

Hasan 469 solutions 5600 answers

-> Type about:config in the address bar and press Enter

  • When you see a Warning, click I'll be careful, I promise button
  • In the Filter bar, type network.http.sendRefererHeader
  • If the preference network.http.sendRefererHeader appears in BOLD text, right-click it and choose Reset

Check and tell if its working.

-> Type '''about:config''' in the address bar and press Enter * When you see a Warning, click '''I'll be careful, I promise''' button * In the '''Filter bar''', type ''network.http.sendRefererHeader'' * If the preference ''network.http.sendRefererHeader'' appears in BOLD text, right-click it and choose '''Reset''' Check and tell if its working.

Modified by Hasan

Question owner

I got to the preference screen, but my reset option was 'grayed' out?

Options I got with right-click was:

- Modify (in bold) - Copy - Copy Name - Copy Value - New - Reset - 'grayed out' unable to select

I got to the preference screen, but my reset option was 'grayed' out? Options I got with right-click was: - Modify (in bold) - Copy - Copy Name - Copy Value - New - Reset - 'grayed out' unable to select
Hasan 469 solutions 5600 answers
Clear Cookies & Cache * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear the Network Cache * https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache Troubleshooting extensions and themes * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Check and tell if its working.

Modified by Hasan

lazyhawk 0 solutions 4 answers

I got this same thing. The next response is just way to confusing and technical for me. Is there an easy fix, or will Mozilla fix this?

I got this same thing. The next response is just way to confusing and technical for me. Is there an easy fix, or will Mozilla fix this?
lazyhawk 0 solutions 4 answers

Sorry, I got the same problem as AnjieJ

Sorry, I got the same problem as AnjieJ
cor-el
  • Top 10 Contributor
  • Moderator
12008 solutions 111593 answers

Helpful Reply

CSRF involves cookies (at least on this forum) to verify that the form that you send was supplied by the server.
Make sure that you allow cookies from the involved sites.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
CSRF involves cookies (at least on this forum) to verify that the form that you send was supplied by the server.<br /> Make sure that you allow cookies from the involved sites. Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" *http://kb.mozillazine.org/Cookies
lazyhawk 0 solutions 4 answers

Thank you for the response. I followed your instructions and removed all cookies and I still get the Forbidden (403) CSRF message.

Thank you for the response. I followed your instructions and removed all cookies and I still get the Forbidden (403) CSRF message.
cor-el
  • Top 10 Contributor
  • Moderator
12008 solutions 111593 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You can try to check with the the Live HTTP Headers extension to see if that cookie is send.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode You can try to check with the the Live HTTP Headers extension to see if that cookie is send. * https://addons.mozilla.org/firefox/addon/live-http-headers/
lazyhawk 0 solutions 4 answers

Helpful Reply

Again thank you but no go. I will just use a different browser when I want to use Pinterest.

Again thank you but no go. I will just use a different browser when I want to use Pinterest.