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I have updated to version 6 twice, I am using Windows XP, yet every time it states I am not updated, my browser looks like the old one? How can I get this fixed to look like the new browser version?

Posted

I still have all the menu options at top... (ex:File, Edit, View...ect) Looks like old version, Under Help it says version 6, yet when I open it, it states I am not updated..

I would like to get the new version, please help! Thanks, Kristal

I still have all the menu options at top... (ex:File, Edit, View...ect) Looks like old version, Under Help it says version 6, yet when I open it, it states I am not updated.. I would like to get the new version, please help! Thanks, Kristal

Additional System Details

This happened

Every time Firefox opened

This started when...

I tried to update to latest version 6

Installed Plug-ins

  • 3DVIA player(5.0.0.12). For more information, visit the 3DVIA player web site.
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 12.0.1.609
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Provides additional functionality on Facebook. See our web site for details.
  • Unity Player 3.1.0f4
  • Shockwave Flash 10.3 r183
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.60531.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729) FBSMTWB

More Information

Tried to install new update 3 times, restarted firefox and computer several times..

peterainbow 0 solutions 3 answers

are you doing the update with admin privileges?

has caused quiet update failures for me in the past...

are you doing the update with admin privileges? has caused quiet update failures for me in the past...