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I installed the latest update, and tried to reply to an email right after. The email looked like a bunch of cymbals, arrows, font names, parts of the email. So I opened it up with Internet Explorer, and all was normal. How do I get this fixed?

  • 8 replies
  • 1 has this problem
  • Last reply by cor-el

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The latest update was the source of the problem. I was replying to emails, and the update popped up. I updated. I continued to reply to emails, and the whole page had arrows, symbols, brackets, font names, red correction lines, etc.

I opened my emails in Internet Explorer, and everything was normal. How do I fix this?

Modified by tinytim888

All Replies (8)

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Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

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Modified by Hasan

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Cleared the Cache, and it is still the same. IE still works fine. ???

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Here is an example of what I am seeing:

sans-serif><font size="2" color="black" face=Arial, Helvetica,
<div> <br>
</div>

Modified by cor-el

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I figured it out. I replaced the 6.0 version with the older 4.0 version, and restarted the computer. Now everything is back to normal.

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Downgrading to an earlier version is not the solution of a problem. Let us know when you decide to Upgrade back to Firefox 6.0. We'll try to resolve your problem.

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I look at it like this, it was a solution to my problem. There is obviously something wrong with the new version. When everyone starts complaining, and some genius figures out the fix, then I will worry about the upgrade. Until then, I am fine with running 4.0. I have to disagree with you though. 6.0 is a downgrade for sure. There is a lot to be desired compared to this version. Who wants price gong, and screwed up emails. Not me. The problem is out there, and now someone needs to work on the bug fixes on this BETA version.

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Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).