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An update for Firefox pops up, but never updates. It just says it is "connecting to the update server".

Posted

My internet connection is great...I haven't had a problem updating Firefox until about two months ago. How can I update it?

My internet connection is great...I haven't had a problem updating Firefox until about two months ago. How can I update it?

Additional System Details

This happened

A few times a week

This started when...

About 2 months ago.

Installed Plug-ins

  • http://www.facebook.com/fbplugin/
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • iPhoto6
  • Office Live Update v1.0
  • 3.0.40723.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.3 r183

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:2.0b12) Gecko/20100101 Firefox/4.0b12

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17580 solutions 159053 answers

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the DMG file to the desktop * Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html * Trash the current Firefox application to do a clean (re-)install * Install the new version that you have downloaded Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data. * http://kb.mozillazine.org/Profile_folder_-_Firefox