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After Firefox did a security update yesterday, I cannot stream Netflix. It is not any of my addons because I disabled them and still cannot stream.

  • 9 replies
  • 13 have this problem
  • 25 views
  • Last reply by rogerm3d

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I can no longer stream Netflix after the security update. I keep on getting a system requirements message form Netflix. It worked fine before the security update and I can stream on IE.

All Replies (9)

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Nope, that did not work. I did both steps twice to double check and still can't stream Netflix. Blah! I guess I will just have to use IE until I can resolve this issue. Thanks for trying...

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Troubleshooting plugins

Check and tell if its working.

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It's not plugins either. I checked plugins and addons prior to posting. All of them are updated also.

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  • Go to your concerned website
  • Right-click empty space within the page and click View Page Info
  • In the Page Info window, select the Permissions panel
  • Under Load Images , Open Pop-up windows, Set Cookies, place/remove Checkmark on Use Default and change the setting to Allow
  • Close the Page Info window

Check and tell if its working.

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No, this didn't work.

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-> Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

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This doesn't work either. I even reinstalled Firefox and I still receive the same error. I give up. This is just silly that I now have to use Internet Explorer to stream videos from Netflix. Your security update screwed up something!!!

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The problem is on Netflix's end with their supported user agents. Even though they say that they support any version above Firefox X their support is instead for versions X-5. To remedy the problem until Netflix fixes their code install\use a user agent switcher and create a profile for Firefox version 5

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/