Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

help please

  • 5 replies
  • 3 have this problem
  • Last reply by cor-el

more options

logged on to firefox and something went wrong

All Replies (5)

more options

Can you give more details about your problem, please? What exactly went wrong?

You appear to be using a very old, unsupported version of Firefox. Can you try again with the current version from

more options

After you Update Firefox, see this - Common Questions after Updating Firefox

Check and tell if its working.

Modified by Hasan

more options

downloaded firefox 6 as advised - now have 4 icons of firefox on desktop none of which have my former bookmarks

more options
more options


Are you really using Firefox/1.0.7 as shown by your user agent in the More system details list?

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Modified by cor-el