X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

My downloaded files don't appear in the download window

Posted

My downloaded files don't appear in the download window. The download window is blank, yet the files download OK.

Chosen solution

Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] "Remember download history"

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

August 1, 2011

Installed Plug-ins

  • Logitech Device Detection
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.3 r183
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 4.0.60531.0
  • NPWLPG
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • Yahoo! activeX Plug-in Bridge

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Application Basics
Name
Firefox
Version
5.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.26
true
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Logitech Device Detection
1.23.0.5
true
DeviceDetection@logitech.com
Yahoo! Toolbar
2.3.8.20110620112826
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
McAfee SiteAdvisor
3.3.1
false
{B7082FAA-CB62-4872-9106-E42DD88EDE45}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.buildID
20110707182747
browser.startup.homepage_override.mstone
rv:5.0.1
browser.tabs.warnOnClose
false
extensions.lastAppVersion
5.0.1
gfx.blacklist.webgl.angle
3
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1313410393
places.history.expiration.transient_current_max_pages
190573
print.print_printer
HP Color LaserJet 2600n
print.printer_Brother_MFC-490CW_Printer.print_bgcolor
false
print.printer_Brother_MFC-490CW_Printer.print_bgimages
false
print.printer_Brother_MFC-490CW_Printer.print_command
print.printer_Brother_MFC-490CW_Printer.print_downloadfonts
false
print.printer_Brother_MFC-490CW_Printer.print_edge_bottom
0
print.printer_Brother_MFC-490CW_Printer.print_edge_left
0
print.printer_Brother_MFC-490CW_Printer.print_edge_right
0
print.printer_Brother_MFC-490CW_Printer.print_edge_top
0
print.printer_Brother_MFC-490CW_Printer.print_evenpages
true
print.printer_Brother_MFC-490CW_Printer.print_footercenter
print.printer_Brother_MFC-490CW_Printer.print_footerleft
&PT
print.printer_Brother_MFC-490CW_Printer.print_footerright
&D
print.printer_Brother_MFC-490CW_Printer.print_headercenter
print.printer_Brother_MFC-490CW_Printer.print_headerleft
&T
print.printer_Brother_MFC-490CW_Printer.print_headerright
&U
print.printer_Brother_MFC-490CW_Printer.print_in_color
true
print.printer_Brother_MFC-490CW_Printer.print_margin_bottom
0.5
print.printer_Brother_MFC-490CW_Printer.print_margin_left
0.5
print.printer_Brother_MFC-490CW_Printer.print_margin_right
0.5
print.printer_Brother_MFC-490CW_Printer.print_margin_top
0.5
print.printer_Brother_MFC-490CW_Printer.print_oddpages
true
print.printer_Brother_MFC-490CW_Printer.print_orientation
0
print.printer_Brother_MFC-490CW_Printer.print_page_delay
50
print.printer_Brother_MFC-490CW_Printer.print_paper_data
1
print.printer_Brother_MFC-490CW_Printer.print_paper_height
11.00
print.printer_Brother_MFC-490CW_Printer.print_paper_size_type
0
print.printer_Brother_MFC-490CW_Printer.print_paper_size_unit
0
print.printer_Brother_MFC-490CW_Printer.print_paper_width
8.50
print.printer_Brother_MFC-490CW_Printer.print_reversed
false
print.printer_Brother_MFC-490CW_Printer.print_scaling
1.00
print.printer_Brother_MFC-490CW_Printer.print_shrink_to_fit
true
print.printer_Brother_MFC-490CW_Printer.print_to_file
false
print.printer_Brother_MFC-490CW_Printer.print_unwriteable_margin_bottom
0
print.printer_Brother_MFC-490CW_Printer.print_unwriteable_margin_left
0
print.printer_Brother_MFC-490CW_Printer.print_unwriteable_margin_right
0
print.printer_Brother_MFC-490CW_Printer.print_unwriteable_margin_top
0
print.printer_HP_Color_LaserJet_2600n.print_bgcolor
false
print.printer_HP_Color_LaserJet_2600n.print_bgimages
false
print.printer_HP_Color_LaserJet_2600n.print_command
print.printer_HP_Color_LaserJet_2600n.print_downloadfonts
false
print.printer_HP_Color_LaserJet_2600n.print_edge_bottom
0
print.printer_HP_Color_LaserJet_2600n.print_edge_left
0
print.printer_HP_Color_LaserJet_2600n.print_edge_right
0
print.printer_HP_Color_LaserJet_2600n.print_edge_top
0
print.printer_HP_Color_LaserJet_2600n.print_evenpages
true
print.printer_HP_Color_LaserJet_2600n.print_footercenter
print.printer_HP_Color_LaserJet_2600n.print_footerleft
&PT
print.printer_HP_Color_LaserJet_2600n.print_footerright
&D
print.printer_HP_Color_LaserJet_2600n.print_headercenter
print.printer_HP_Color_LaserJet_2600n.print_headerleft
&T
print.printer_HP_Color_LaserJet_2600n.print_headerright
&U
print.printer_HP_Color_LaserJet_2600n.print_in_color
true
print.printer_HP_Color_LaserJet_2600n.print_margin_bottom
0.5
print.printer_HP_Color_LaserJet_2600n.print_margin_left
0.5
print.printer_HP_Color_LaserJet_2600n.print_margin_right
0.5
print.printer_HP_Color_LaserJet_2600n.print_margin_top
0.5
print.printer_HP_Color_LaserJet_2600n.print_oddpages
true
print.printer_HP_Color_LaserJet_2600n.print_orientation
0
print.printer_HP_Color_LaserJet_2600n.print_page_delay
50
print.printer_HP_Color_LaserJet_2600n.print_paper_data
1
print.printer_HP_Color_LaserJet_2600n.print_paper_height
11.00
print.printer_HP_Color_LaserJet_2600n.print_paper_size_type
0
print.printer_HP_Color_LaserJet_2600n.print_paper_size_unit
0
print.printer_HP_Color_LaserJet_2600n.print_paper_width
8.50
print.printer_HP_Color_LaserJet_2600n.print_reversed
false
print.printer_HP_Color_LaserJet_2600n.print_scaling
1.00
print.printer_HP_Color_LaserJet_2600n.print_shrink_to_fit
true
print.printer_HP_Color_LaserJet_2600n.print_to_file
false
print.printer_HP_Color_LaserJet_2600n.print_unwriteable_margin_bottom
0
print.printer_HP_Color_LaserJet_2600n.print_unwriteable_margin_left
0
print.printer_HP_Color_LaserJet_2600n.print_unwriteable_margin_right
0
print.printer_HP_Color_LaserJet_2600n.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.enable_tls
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
8086
Device ID
0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2321
Driver Date
3-6-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16763, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
3/3 Direct3D 10

Question owner

Thank you for your prompt help. When I finally got to my profile file, I couldn't find downloads.rdf to delete, but I did find the downloads.sqlite file. Have I misunderstood your help?

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96606 answers

Chosen Solution

Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] "Remember download history"

Question owner

Cor-el, that did the trick. Thank you, Jim