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Firefox is unable to show the toolbar and wants me to re-install it, how do i do that?

Posted

Since last night every time i try to use my Firefox it comes up with this warning: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://tavgp/content/libs/include.js:595

I have uninstalled and re-installed and i have tried to put the toolbar back because it also says Firefox is not able to show the toolbar. Please re-install in toolbar. I don't know if the toolbar has anything to do with the problem or not but its the only change since this problem has started and i don't recall ever deleting a toolbar to start with. I can't find anywhere where it tells me how to fix the problem or even what the real problem is.

Additional System Details

This happened

Every time Firefox opened

This started when...

2am this morning

Installed Plug-ins

  • Citrix ICA Client Plugin (Win32)
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Google Update
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • npapicomadapter
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Vizzed Retro Game Room Plugin
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Hasan 477 solutions 5600 answers
  • Start Firefox in Safe Mode by holding down the SHIFT key while starting Firefox
  • As an alternative method, select "Start -> Run" and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
  • Firefox Safe Mode window will open -> select Reset Toolbars and Controls and click Make Changes & Restart

Check and tell if its working.

Question owner

i have done that as many times as it would let me and it doesn't change a single thing. it would be nice if i could figure out how to talk to the people that made the browser so they could tell me but i am hitting a dead end there too

SafeBrowser 550 solutions 2392 answers

That message involves the AVG toolbar that AVG installs into Firefox:

  • Script: chrome://tavgp/content/libs/include.js:595

AVG was to have released an update in the 3rd week of July, but has now postponed the release until late August.

Your AVG protection should still working in the background to protect you against malware, but the toolba, will not work until AVG updates their product. I hope that AVG is considering the fact that Firefox 6 is scheduled for release 08/16/2011 so that they do not further frustrate and infuriate their users.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser

Hasan 477 solutions 5600 answers

Troubleshooting extensions and themes

Check and tell if its working.