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When I search I am redirected to "Firefox can't find the server at WWW.xn--&-8ga.com. How can I fix it?


I can log on to the mozilla/firefox home page, but when I try to search or check my e-mail, I am always redirected to a blank screen with a smaller window in the middle which says, "Firefox can't find the server at WWW.xn--&-8ga.com". This message is opened 3 consecutive times. The page I wanted to open is not open. This began today. My HP laptop has Windows XP

Additional System Details

This happened

Every time Firefox opened

This started when...

August 11, 2011.

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Default Plug-in
  • Shockwave Flash 10.3 r181
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20110614 Firefox/3.6.18

More Information

  • Top 25 Contributor
  • Moderator
622 solutions 8017 answers

See Troubleshoot Firefox issues caused by malware

Otherwise at least say

  • Who are you using for webmail ?
  • Are you able to open the email site, is the fault only when you start to use the email itself ?

A quick web search suggests your problem you have may well be caused by malware. See also for instance /questions/668562 and for suggested action /questions/757994#answer-109685