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Unable to open e-mail - using comcast

  • 4 replies
  • 5 have this problem
  • 2 views
  • Last reply by armando147

christie.hardy
christie.hardy
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I have contacted comcast and they told me to upload most recent version of firef0x which I did, but still having same problem. II', able to open e-mail on internet explorer.

I have contacted comcast and they told me to upload most recent version of firef0x which I did, but still having same problem. II', able to open e-mail on internet explorer.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Are you able to log into your Comcast Xfinity email account at all?
Do you get to the Inbox Preview page?
When was the last time you didn't have that problem?

christie.hardy
christie.hardy Question owner
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I am able to open e-mail using internet explorer, which is what I'm using now to reply. I prefer firefox of course. I was able to open e-mail on Friday on comcast. The preview inbox is all I see, however, I cannot open "view entire inbox". Thanks for your reply.

armando147
armando147
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this is for "the-edmeister": do you have an answer to thr problem? I have same one as "christy-hardy" can do it with internet explorer but not with Latest version of firefox...not only I cannot read my emails, but canot switch to any of the other tabs, except home. I hope you would answer this one...

armando147
armando147
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something i forgot: i have no problems with firefox when using windows xp, the problem i have is with windows 7 starter