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I have a laptop that connects to the internet, but only has IE installed and message comes up "cannot display the webpage etc..." so I want to download firefox to install on my other computer and see if this lets me access the net. Any advice appreciated

  • 3 replies
  • 21 have this problem
  • Last reply by Ben

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Can I do this using a memory stick? If so, how?

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Ok, i don't think that using firefox will solve your issue, but you can try if you like (and if you don't it will probably work).

I suggest that first you try this:

  1. Click Start
  2. Type CMD into the search or run
  3. And run Command prompt
  4. In command prompt type 'ping' or any other website you like
  5. If it connects to the site then (aka you get a bunch of repeating numbers) then Internet explorer is to blame and you should try firefox

Now to your question, yes, you should be able to install off of portable memory and you can run off portable memory also you can run firefox off of portable memory.

To install it just click save for the firefox download and copy it to the portable memory. When you get to the other computer copy it to the desktop and extract.

To run off the portable device go to and download and install firefox on your portable drive.

If you have any questions please post a reply and i will get an email about it and will come try to help.

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Troubleshoot Internet Connection Problems at

You can also check the following:

  • Your modem and/or router are both on and are not indicating errors. The problem may be with your Internet Service Provider (ISP). Contact your ISP for more information.
  • If you are using a wireless connection, that you are using the correct access point.
  • Your Domain Name System (DNS) server translates web addresses (URLs) into IP addresses and is usually provided by your ISP. If the DNS server is overloaded, you may be unable to view some or all websites. For example, if or work but doesn't, you may have a DNS problem. You can use an alternative service such as OpenDNS ( or Google Public DNS (
  • Whether your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is blocking connections to the Internet. For instructions on how to configure some programs, see the Firewalls article (

Check and tell if its working.

Modified by Hasan

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Also sometimes if you call your ISP and tell them that you can't acces the Internet they will try to help you fix it. Your ISP wants a happy customer, they pay more. We also like happy users.