It may help to know what the site is and what the player is that you are using. Try right clicking the picture does that give you any options.

Try this Firefox video, it should play natively in Firefox5, and have controls both on screen and available from right click

• on page https://support.mozilla.com/en-US/forums/contributors/707301
• stream http://blip.tv/file/get/MichaelVerdi-MeetMichelle153.webm

Oddly when I play that on Firefox 6.0a2, even in safe mode and with plugins disabled it is very bad stop frame with much of the audio missing, even if saved and played from hdd. If play or stream it using standalone VLC player it is good enough for me to notice the camera shake.

thank you John for your fast reply. I tried what you sent me the video is working fine and I can see the play bottun too but mine still has the same problem I can not see play/stop or the play bar. the video is avi and I am using my windows 7 prof with flash player to open it.

thank you again for your help! Best Regards

I think from the more system details you posted from IE9 rather than Firefox. I suppose there is a possibility some other software is interfering, or maybe the site just displays the video in that fashion without controls.

• Do other .avi videos play ok on Firefox ?
• What is the link to the site for this video ?

If all else fails note that .avi files were originally a Windows format, and you use Windows 7 so you should be able to play the file or stream with Windows Media Player.

sorry I was out of the town. I can not play any video using firefox and there is no error message but i can play it using VCL.. these vidoes with avi extension. I tried to remove windows media player 12 and try real player instead but sitll have the same problem.

thanks for your help! Regards,