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Why can't I open my downloads?


Why can't I open my downloads?

Additional System Details

This happened

Every time Firefox opened

This started when...

months ago

Installed Plug-ins

  • npmnqmp 989898989877
  • Garmin Communicator Plug-In
  • getplusplusadobe162103
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Shockwave Flash 10.3 r181
  • iTunes Detector Plug-in
  • Garmin Communicator Plug-In
  • GEPlugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20110614 Firefox/3.6.18 ( .NET CLR 3.5.30729; .NET4.0C) SearchToolbar/1.2

More Information

David McRitchie 321 solutions 3089 answers

Why can't I open my downloads?

The shortcut "Ctrl+J" takes you to the Downloads Manager, it is basically a journal of downloads. If the file is deleted afterwards it knows nothing about that.

So if you download to a temporary files directly you could have many things clearing that. Likewise if you have Firefox set up to clear your history and that includes downloads you would lose them.

If you are in Private session ("Ctrl+Shift+P") or permanent Private session with Tools > Options > Privacy > "Never Remember History" you would lose them.

Right click on one of the files in the downloads to see where it was downloaded to. Also see about:config settings mentioned in the following along with other problems.


Modified by David McRitchie