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I am unable to implement upgrades due to lost password record. Can I remove the current version of Firefox and install new version of the software? Email: shealy####@x.xxx

Posted

When I bring up Firefox I get an alert stating that my version of Firefox needs to be updated due to security issues. I run a Imac with a 10.5 version of the OS. In the past when I have tried to update the software the OS requests a administrative password. Passwords have turned into a tracking nightmare (at least it seems so for me). When I try to use (create) a password I am alerted that the password is in use, not available to me and hence I must dig deep and come up with a new one. I have been employed in the computer industry for over 30 + years and I am burned out on password creation. I started keeping a list of my passwords but have lost the record and now find myself unable to implement recommended changes because I cannot provide the requested password. I wondering if it would work if I just deleted the software needing and upgrade and download the latest stuff.

Thank you, Scott Healy

When I bring up Firefox I get an alert stating that my version of Firefox needs to be updated due to security issues. I run a Imac with a 10.5 version of the OS. In the past when I have tried to update the software the OS requests a administrative password. Passwords have turned into a tracking nightmare (at least it seems so for me). When I try to use (create) a password I am alerted that the password is in use, not available to me and hence I must dig deep and come up with a new one. I have been employed in the computer industry for over 30 + years and I am burned out on password creation. I started keeping a list of my passwords but have lost the record and now find myself unable to implement recommended changes because I cannot provide the requested password. I wondering if it would work if I just deleted the software needing and upgrade and download the latest stuff. Thank you, Scott Healy

Modified by cor-el

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cor-el
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17475 solutions 157940 answers

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the DMG file to the desktop * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html * Trash the current Firefox application to do a clean (re-)install * Install the new version that you have downloaded Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data. * http://kb.mozillazine.org/Profile_folder_-_Firefox