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the Options window of an extension doesn't appear ( for any addon) and it freezes the addon manager( as if there's an invisible option window "open")

Posted

as the title describes it

as the title describes it

Modified by cor-el

Additional System Details

Installed Plug-ins

  • DivX Web Player version 1.5.0.52
  • npdivxplayerplugin
  • Java(TM) Platform SE binary
  • Delivery Network Acceleration by BitTorrent™
  • Shockwave Flash 10.0 r32
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • DivX OVS Helper Plug-in
  • GEPlugin
  • 4.0.60310.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Voddler Web Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

it acts as if firefox opend the options but nothing appears, and because firefox thinks it has opend options it " locks " the addon manager ( as that i have to close the options before i can continue)

Hasan 469 solutions 5600 answers

-> click Firefox button and click Exit

-> Start Firefox in Safe Mode (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

https://support.mozilla.com/kb/Safe+Mode

Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working.

-> click '''Firefox''' button and click '''Exit''' -> '''Start Firefox in Safe Mode''' (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). https://support.mozilla.com/kb/Safe+Mode Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click '''Continue in Safe Mode''' Check and tell if its working.

Question owner

if i have understood correctly , that i should switch to firefox default theme and then try to open options for addons?

well i started firefox in safe mode , and went to change the theme, but then everything was locket( safe mode only delete or disable ), so i changed the theme while in normal firefox mode restarted a few times and tried open the addon options a few times but the same problem... ( and i have to totally close down firefox, once the addons manager "locks up" )

if i have understood correctly , that i should switch to firefox default theme and then try to open options for addons? well i started firefox in safe mode , and went to change the theme, but then everything was locket( safe mode only delete or disable ), so i changed the theme while in normal firefox mode restarted a few times and tried open the addon options a few times but the same problem... ( and i have to totally close down firefox, once the addons manager "locks up" )
Hasan 469 solutions 5600 answers

-> click Firefox button and click Exit

-> Start Firefox in Safe Mode

https://support.mozilla.com/kb/Safe+Mode

Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> click Firefox button and click Add-ons -> Add-ons Manager tab will open

-> click Firefox button and click Options -> Firefox Options window will open

Now, Does the Add-ons Manager and Options window Opens and responds normally while you are in Firefox Safe Mode ??

-> click '''Firefox''' button and click '''Exit''' -> '''Start Firefox in Safe Mode''' https://support.mozilla.com/kb/Safe+Mode Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click '''Continue in Safe Mode''' -> click '''Firefox''' button and click '''Add-ons''' -> Add-ons Manager tab will open -> click '''Firefox''' button and click '''Options''' -> Firefox Options window will open Now, Does the Add-ons Manager and Options window Opens and responds normally while you are in Firefox Safe Mode ??

Question owner

i dont think you understood the problem. when i go to firefox addons manager, and i want to open options for one specific addon ( my choices for addons are, "options" "disable" "remove" )

and this is the same for all addons that have options ( at first i feared that the specific addon was junk , but then i found out that i couldnt change options on any addon i got worried)

( i dont mean the options for entire firefox (tools/options), i mean Tools/addons/extensions/(any addon that has options)/options)

i dont think you understood the problem. when i go to firefox addons manager, and i want to open options for one specific addon ( my choices for addons are, "options" "disable" "remove" ) and this is the same for all addons that have options ( at first i feared that the specific addon was junk , but then i found out that i couldnt change options on any addon i got worried) ( i dont mean the options for entire firefox (tools/options), i mean Tools/addons/extensions/(any addon that has options)/options)
Hasan 469 solutions 5600 answers

OK. Try going to Add-ons Manager without using Firefox Safe Mode.

OK. Try going to Add-ons Manager without using Firefox Safe Mode.
cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158551 answers

Are you using the default theme?

Are you using the default theme?

Question owner

that is what i did in the beginning before i posted here..

and yes i tried the default theme as-well, no luck

that is what i did in the beginning before i posted here.. and yes i tried the default theme as-well, no luck

Modified by mx_forever

Hasan 469 solutions 5600 answers

Corrupt localstore.rdf

http://kb.mozillazine.org/Corrupt_localstore.rdf

Check and tell if its working.

Corrupt localstore.rdf http://kb.mozillazine.org/Corrupt_localstore.rdf Check and tell if its working.

Question owner

i used the manual method ( moved the "localstore.rdf" to another location) and started firefox , but no luck

i used the manual method ( moved the "localstore.rdf" to another location) and started firefox , but no luck

Modified by mx_forever

cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158551 answers

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile: *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See: *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox