X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

[SOLVED] I keep getting this when I try to delete or open emails. What to do?JSON.parse: unexpected end of data Response parse failed.

Posted

As soon as I click "delete" this error message appears.

The troubleshooting information is listed below, where someone else had the problem and fixed it. This is beyond me, so can you send exact details so I can fix the problem.

Modified by cor-el

Additional System Details

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • npdivxplayerplugin
  • 1.9.0009.1
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r181
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.3.4
  • DivX VOD Helper Plug-in
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Google Update
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

I fixed my problem! If you are running a Untangled firewall it's under the
intrusion prevention. Go to the settings then the event log. do a refresh and
you'll see 8734: WEB-PHP Pajax arbitrary command execution attempt. With the ip
of 98.136.145.157:80. Go to rules sort by Id number and take the check mark out
of 8734 (Web Application attack Pajax arbitrary command execution)That fixed it
after 3 weeks of problems!

jenz 0 solutions 1 answers

i found this at the Official Y! Mail user group. Thanks to jeff for the solution:

"I fixed my problem! If you are running a Untangled firewall it's under the intrusion prevention. Go to the settings then the event log. do a refresh and you'll see 8734: WEB-PHP Pajax arbitrary command execution attempt. With the ip of 98.136.145.157:80. Go to rules sort by Id number and take the check mark out of 8734 (Web Application attack Pajax arbitrary command execution)That fixed it after 3 weeks of problems!"

Worked for me too. hope this helps. ^_^