X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

where is the download helper icon

Posted

I am unable to download music, I can only download videos and convert. I don't see the colorful balloon like moving download thing when you play a song. Its gone.

Additional System Details

This happened

Every time Firefox opened

This started when...

Not sure

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • 2.0.0048.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • npybrowserplus_2.4.21
  • Shockwave Flash 10.0 r22
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.60531.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729) FBSMTWB

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10780 solutions 97024 answers

Helpful Reply

See if you can find that button in the toolbar palette in the Customize window and drag it on the toolbar.
If you do not see that button then click the "Restore Default Set" button in the Customize window.