X
Tap here to go to the mobile version of the site.

Support Forum

Guys, my browser is going crazy and every website that I am on changes in about 10 seconds to 2 minutes to another webpage. I even downloaded a newer 5.0 version of firefox and I am having the same problem.

Posted

Guys, my browser is going crazy and every website that I am on changes in about 10 seconds to 2 minutes to another webpage. I even downloaded a newer 5.0 version of firefox and I am having the same problem.

Guys, my browser is going crazy and every website that I am on changes in about 10 seconds to 2 minutes to another webpage. I even downloaded a newer 5.0 version of firefox and I am having the same problem.

Additional System Details

Installed Plug-ins

  • Default Plug-in
  • Shockwave Flash 10.1 r82
  • Fun Web Products Plugin Stub for 32-bit Windows
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.775
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • MetaStream 3 Plugin r4
  • Java Plug-in 1.4.2_01 for Netscape Navigator (DLL Helper)
  • Adobe Acrobat Plug-In Version 6.00 for Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080219 Firefox/2.0.0.12 AlexaToolbar/alxf-2.13 Navigator/9.0.0.6

More Information

call me

alan_r 127 solutions 1451 answers

You have Fun Web Products and the Alexa Toolbar which both cause problems with Firefox. Suggest you Google them for information and advice as to removing them.

Amongst other things they are interfering with your User Agent String which shows you as using Fx 2.

You have Fun Web Products and the Alexa Toolbar which both cause problems with Firefox. Suggest you Google them for information and advice as to removing them. Amongst other things they are interfering with your User Agent String which shows you as using Fx 2.

Modified by alan_r

Question owner

Hi,

I don't have fun products, but I do see alexa on my new 5.0 down firefox browser. I also had alexa on my older version of firfox for 3 months with no problem. Why a problem now? How do I remove alexa? thanks

Hi, I don't have fun products, but I do see alexa on my new 5.0 down firefox browser. I also had alexa on my older version of firfox for 3 months with no problem. Why a problem now? How do I remove alexa? thanks

Question owner

I will search google to find a way to remove alexa but this may not be the problem as I am being rerouted to this silly page for all of my tabs: http://www.scanquery.com/?tmp=404tmp&prt=ScnqryPB&keywords=http://www.thepostgame.com/favicon.ico

I will search google to find a way to remove alexa but this may not be the problem as I am being rerouted to this silly page for all of my tabs: http://www.scanquery.com/?tmp=404tmp&prt=ScnqryPB&keywords=http://www.thepostgame.com/favicon.ico
alan_r 127 solutions 1451 answers

Your System Details are showing Fun Web Products. Suggest you look in Add-ons - Extensions and Plug-ins, and Control Panel>Add/Remove programs or >(newer version) Programs and Features. You could also do a search of your computer.

Fun Web Products(associated with MyWebSearch) always seems to cause problems, Alexa does, too, but less often - there may be conflicts.

I'm not an expert on these two products. I'm afraid I can only alert you to the problems. Google will show you plenty of evidence of problems. You might also try the Search Firefox Help box above - a gold mine but it usually requires a lot of digging.

You can start Firefox in Safe Mode - Hold Shift Key down as you double click on the Firefox icon>ignore the page that opens>Continue. If that improves things you could do a little troubleshooting(Safe Mode, Problematic extensions etc), use default theme, -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

http://support.mozilla.com/en-US/kb/Troubleshooting%20plugins

Your System Details are showing Fun Web Products. Suggest you look in Add-ons - Extensions and Plug-ins, and Control Panel>Add/Remove programs or >(newer version) Programs and Features. You could also do a search of your computer. Fun Web Products(associated with MyWebSearch) always seems to cause problems, Alexa does, too, but less often - there may be conflicts. I'm not an expert on these two products. I'm afraid I can only alert you to the problems. Google will show you plenty of evidence of problems. You might also try the Search Firefox Help box above - a gold mine but it usually requires a lot of digging. You can start Firefox in Safe Mode - Hold Shift Key down as you double click on the Firefox icon>ignore the page that opens>Continue. If that improves things you could do a little troubleshooting(Safe Mode, Problematic extensions etc), use default theme, - https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes http://support.mozilla.com/en-US/kb/Troubleshooting%20plugins